Jun 27, 2024
Stolen ad broken itens.
Upon booking with x van lines they reassured me that they are not brokers and do not subcontract out any labor. That is not true. Upon truck arrival I was greeted by a different company that wasnt x van lines who were telling me completely different things about the payment on pickup and delivery. Completely dishonest business take your money elsewhere
Jun 12, 2025
A TRUE five-star experience!
My studio apartment was cleared and delivered in hours. The team made sure every single box was handled gently. They took time with the details and didn’t cut corners. Communication was steady the whole day. Every item was in perfect shape upon arrival. It couldn’t have gone more smoothly. A TRUE five-star experience!
Aug 23, 2025
The easiest move I’ve ever had
The guys were friendly, quick, and super careful. They made sure every box landed in the right room, making it the easiest moving day I’ve ever had.
Jan 04, 2026
The move was such a breeze
Just recently moved into a beautiful home in Jersey City and X Van Lines LLC has been a pleasure to work with. The representative were very informative and patient while we did the inventory. The movers, Ali, Andrew, and Mark were very kind, helpful, and funny. The move was such a breeze. 10/10 experience.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jul 17, 2025
AMAZING CREW!!
Crew arrived early. Didn’t waste a second. Light conversation, but mostly worked in silence. Truck filled up before I realized it. They knew where to step and how to lift. Items were treated gently. Delivery was just as focused.
Nov 19, 2024
Outstanding Team
After spending years in the same home, downsizing to a more modern flat required careful planning. The movers were incredibly organized and took extra care with sentimental items. Not a single item was damaged, and they even helped with disassembling and reassembling furniture. The service was timely and hassle-free, allowing for a smooth transition into the new space. The team stayed focused and efficient, tackling every part of the move with a positive attitude. Unpacking felt just as easy as loading the truck. Truly exceptional service from start to finish.
Oct 15, 2024
Remarkable Movers
Finding a new place to call home was a thrilling adventure. The moving team was exceptional, handling all aspects with care. They ensured everything was organized, making unpacking a breeze. I couldn’t have asked for better service!
Feb 26, 2026
They handled all of our belongings with great care.
We had an outstanding experience with this moving company! From start to finish, everything was smooth and stress-free. Lester and Omar were incredible. Super efficient, quick with both packing and unpacking, and so kind and friendly throughout the entire process. They handled all of our belongings with great care.
Oct 18, 2025
They were respectful of all the items,
They were respectful of all the items, even helping prep or fill boxes once the bigger items were done and always smiling and happily keeping a positive attitude with us despite the nearly 100 degree afternoon heat. I couldn’t have asked for better service or movers and I’m so grateful for their willingness to step up & help us out on their day off! Very much appreciated for everyone who helped us make our last minute move possible. By the way - very fair pricing too which is just icing on the cake in a pinch!!
