Jul 22, 2025
SO PROFESSIONAL
Scheduling was easy and communication leading up to the move was consistent. Walkthroughs were done without delays. SO PROFESSIONAL it honestly surprised me. Crew members wore gloves, used floor protection, and stayed focused. Even helped move a heavy old safe. Absolute five-star service. Everything done right.
Oct 13, 2025
We had a great move
We had a great move. Guys showed app on time communicated when they be here very pleasant. Clean and neat movers. no damage cleaned out the pod's For us and helped move items that had been placed in the house that we found In We are planning a move in a year to our new home. Being built will definitely call them for help. convenient. And decided to move to a different spot.
May 21, 2026
Highly recommended!
The entire experience was smooth from start to finish. The movers were prompt, the customer service is professional and extremely helpful. The price was also very reasonable. Overall, Graceful Moves lived up to their name, and I’m truly glad I chose them. Highly recommended!
Mar 28, 2025
Really fast!!!
What an outstanding moving experience! The team arrived right on time and got straight to work. Everything was packed and loaded with great efficiency and precision. My furniture was wrapped carefully, preventing any damage. Even my fragile belongings made it to the new home without a scratch. They managed to finish the job quicker than I had expected. The entire crew was friendly and professional throughout. I’ll definitely be using their services again in the future!
Aug 07, 2026
Well Done
The kids were staying with their grandma while we were trying to calm down a very borky Great Pyrenees diva and a very stressed Mr. Cat. To top it off, on the day of the move the valve broke when I went to disconnect our washer. Then when I went to replace the valve, thd copper pipe broke. 5 trips to Lowes and a call to an emergency plumber later, these guys had finished disassembling and packing up our entire house without water to use the bathroom in the time it took for me to admit defeat. Then when the plumber showed up to the house while we were unpacking the truck into the storage unit, they were very understanding and let me run home to approve the work since their (the plumber's) estimate wouldn't seem to load in the app. By the time I got back, they had Tetris'd my entire home into a 10 x 30 storage unit. They took a very stressful move (and even more stressful day), and made it feel like a success story. I WILL be using X Van Lines LLC when we decide to move our household goods out of storage.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Nov 29, 2024
Flawless Service
Very pleased with the service! The movers were friendly, fast, and efficient. Everything arrived in perfect condition, and the moving company quote was accurate.
May 08, 2025
X Van Lines is the best!!!
Movers packed up our entire kitchen faster than I pack a suitcase. Glass, dishes, spices, everything was wrapped and labeled better than I ever could’ve done. Unpacking was actually easy. That kind of efficiency is worth every dollar.
Sep 01, 2026
They sent four hardworking movers
They sent four hardworking movers and a big truck, and even though we had way more stuff than expected (it ended up taking two trips), they handled everything professionally and with great care. The team stayed positive, worked efficiently, and made what could have been a stressful day feel smooth and manageable. Although the move ended past midnight they were professional and careful with all of our belongings. Highly highly highly recommend them 5 out of 5 stars! Thank you, X Van Lines LLC
Dec 17, 2025
They arrived right on time,
They arrived right on time, handled everything with care, and made sure all of my items were delivered safely and in perfect condition. I really appreciated their professionalism and attention to detail. I’d definitely recommend X Van Lines LLC to anyone looking for reliable and efficient movers. Thanks again, Jordan and Trey!