Jun 12, 2025
A TRUE five-star experience!
My studio apartment was cleared and delivered in hours. The team made sure every single box was handled gently. They took time with the details and didn’t cut corners. Communication was steady the whole day. Every item was in perfect shape upon arrival. It couldn’t have gone more smoothly. A TRUE five-star experience!
Sep 28, 2024
Seamless Move
We relocated to be closer to public transportation, and the movers made the transition easy. They efficiently packed our apartment and moved everything to our new home near the subway. I was impressed by how they handled the congested streets and bustling neighborhood. They were swift, careful, and unloaded everything without difficulty. Moving into a crowded metropolis has never been easier!
Feb 18, 2026
I had a great experience with this crew.
It's not easy to find movers who can react quickly and professionally to your needs, but I had a great experience with this crew. They were able to schedule my move in a short timeframe, they showed up on time, and they did a fine job packing. The actual move to a storage facility was smooth too. I even had a piano and a heavy marble top in the mix, which was no problem.
Sep 27, 2025
team were phenomenal!
team were phenomenal! They were communicative, early, safe and fast! We so appreciated their help in our first move into a house! 10/10 would recommend them again. They even went above and beyond in helping us remove some things we no longer wanted.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Nov 20, 2025
I would absolutely recommend them
I had such a great experience with my move thanks to Dylan and Elie! They helped me move from two different locations and managed to get everything done in just six hours. They were incredibly efficient, professional, and worked nonstop the entire time. Nothing was damaged, they handled everything with care, and they made a stressful day so much easier. I would absolutely recommend them to anyone needing reliable and fast movers. Thanks again,
Oct 25, 2024
Friendly Staff
A sudden relocation meant a quick turnaround, but this moving company handled it seamlessly. They were accommodating and flexible with my tight schedule. The team worked with impressive speed while maintaining care for my belongings. Their thoroughness in packing fragile items was reassuring. Once we arrived, they quickly unloaded and set everything up as requested. I felt supported throughout the entire process, making the transition easier than expected. Highly recommend for any urgent moves!
Oct 28, 2025
Very professional!
My experience with X Van Lines LLC was excellent! Bryan and Danny showed up exactly when they said they would, took excellent care of some very heavy and awkward pieces as well as some antiques, wrapping and securing them well in transit. I was very impressed with their ability to get so much done in so short a time and they even helped disassemble a couple extra things that we had not discussed. I would HIGHLY recommend them!! Very professional!
Jun 25, 2024
DO NOT USE THIS MOVER
DO NOT USE THIS MOVER. They sound great at first, talked to Joe, got a quote thought this was going to be easy since all the other reviews are 5 stars. No. 2 days before my move that I had scheduled a month ahead, still hadn't received any type of confirmation or pick up timing. Kept calling, was told that I would receive a call from dispatch the day before. Still didn't receive any calls the day before so had to keep calling and calling and finally was put through with a supervisor, Joseph, that told me somehow my move had slipped through the cracks entirely. Come moving day, movers showed up late and did the poorest packing job ever (paid $400+ just for packing). Also tried to charge me fees that were not part of the contract and double what was listed in the original contract provided when I booked my move. Refused to give me a receipt of what I paid, told me I would receive that via email from the company. When my stuff was loaded, had to pay 1/2 of balance, few day liters I get a balance that doesn't reflect the half already paid. Called them and told them bank had a receipt of my check being cashed, was told I would get an updated balance, which never came. Called back few days later and was supposed to be transferred to supervisor however was hung up on and then phone number was unreachable. When delivery day came, the carrier tried to add more fees on top, (close to $800) most of which were written no where in the contract and the fee amounts that were, they were trying to once again get my to pay double from what was listed in my original contract. Most of my items are damaged, completely broken, soiled, or missing. A lot didn't have stickers on them so movers weren't sure what belonged to me and other items are unaccounted for. The inventory list they provided wasn't even complete. I don't know who wrote all these 5 star reviews but do yourself a favor and pick anyone else. Don't fall for this scam of a moving company,
Dec 09, 2025
X Van Lines LLC lived up to their reputation
X Van Lines LLC lived up to their reputation. I was really pleased with the care they took in protecting our belongings, especially glass-topped dressers and other fragile items. They put cardboard over these, and then protective wrapping. They also were efficient and friendly. I don't know if there were cheaper options, but they got the job done for about the estimated price. I would use them again.