Jul 30, 2025
A great experience all around
They had every detail under control from the beginning. Clear scheduling and confirmation texts helped ease my nerves. On the day of the move, they worked fast but didn’t rush. I noticed how often they adjusted for safety. Their approach was thoughtful and organized. Nothing was left behind. A great experience all around.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Aug 15, 2026
We were very impressed by the three gentlemen
We were very impressed by the three gentlemen that moved us to our new home. They arrived right on time, and got to work. They wrapped all our furniture, and moved some very heavy furniture up and down stairs with care. We highly recommend this company for all your moving needs. Thanks again guys!
Sep 23, 2025
Best service
X Van Lines handled everything seamlessly. They kept the process organized from start to finish, and I never once felt overwhelmed. Even the fragile items were packed with care and arrived without a single chip. Their timing was spot-on, too. What impressed me most was how much they respected my time. I couldn’t be happier with how everything turned out.
Dec 07, 2024
Trusted Experts
Moving across town was a breeze thanks to this great moving service. The crew was punctual, and they made sure all my furniture was properly wrapped and protected. A smooth, hassle-free experience.
Jul 26, 2026
I will definately be calling them!
They show up on time, every time. They are really nice, incredibly helpful guys. I highly recommend using them if you are in need of any kind moving help. Their pricing is very reasonable. They charge hourly, and I have never experienced any dillydallying on their part. With any luck, I won't be moving again any time soon, but if I do, I will definately be calling them!
Jun 12, 2025
A TRUE five-star experience!
My studio apartment was cleared and delivered in hours. The team made sure every single box was handled gently. They took time with the details and didn’t cut corners. Communication was steady the whole day. Every item was in perfect shape upon arrival. It couldn’t have gone more smoothly. A TRUE five-star experience!
May 07, 2025
HEROES!
X Van Lines saved us when another company ghosted. I called in a panic, and they were at our door the next morning. No guilt trips, no eye rolls. Just solid work and kindness. Everything moved on time and intact. What started as a nightmare turned into a blessing. HEROES!
Sep 11, 2026
The company was easy to work with,
The company was easy to work with, with various points of contact and flexibility when we had to adjust our plans. We used them for both moving our household items, as well as our truck and both experiences were handled professionally and our items arrived safely and undamaged.
Mar 31, 2025
I’m grateful for their professionalism!!
Moving to a new city was stressful, but these movers made it so much easier! They loaded everything efficiently, secured my belongings properly, and delivered on time! No missing boxes, no damaged furniture—just perfect service from start to finish! I’m beyond grateful for their professionalism!