Sep 28, 2024
Seamless Move
We relocated to be closer to public transportation, and the movers made the transition easy. They efficiently packed our apartment and moved everything to our new home near the subway. I was impressed by how they handled the congested streets and bustling neighborhood. They were swift, careful, and unloaded everything without difficulty. Moving into a crowded metropolis has never been easier!
Sep 13, 2025
Five out of five
The best part about this move was how stress-free it felt. The crew didn’t complain about the heavy lifting or stairs. They just got the job done with a smile. That’s rare these days. Five out of five.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Mar 28, 2026
Highly recommend X Van Lines LLC and would use them again.
We couldn’t have asked for a better moving experience than with X Van Lines LLC. Our movers, Allen, Jessie and Nadrie were very professional in all aspects of the move. They were prompt, courteous and willing to go the extra mile to ensure our satisfaction with the move. Highly recommend X Van Lines LLC and would use them again.
Nov 29, 2025
They handled everything with care.
They handled everything with care. Made sure to properly understand the space, and help manage bulky items, and store and move them in a professional manner. They had a great attitude, were very efficient, time conscious, and professional demeanor. I was happy with the price offered, and was put at ease with no additional surprise costs at the end. I would definitely recommend this service, and would recommend Jordan and Victor to be your movers.
Jan 19, 2026
I highly recommend X Van Lines LLC for your next move!
The company went out of their way to free up a third truck and get it to the storage facility fast so we could turn the keys back in and close the account. The six young men assigned to move our home were very hard working and careful. They delivered everything with care and right on schedule so the final bill was exactly what I expected. They even cleaned up most of the furniture wraps and tape, which showed respect for our home. No scratches or any broken items too. I highly recommend X Van Lines LLC for your next move!
Oct 02, 2025
Best experience
From start to finish, everything about the move felt seamless. The team showed up with energy and professionalism. Fragile items were secured with care and arrived safely. Furniture was moved without damaging floors or walls. They worked quickly but never rushed. This was an experience worth recommending.
Dec 13, 2025
Highly recommend X Van Lines LLC!
I had a wonderful experience with X Van Lines LLC! They were extremely efficient and thorough with packing all my furniture safely. They were very attentive and helpful in planning my move and storage unit. The move was quick, seamless, and the team was super polite and respectful. Highly recommend X Van Lines LLC!
Aug 25, 2026
would definitely recommend this moving company.
The moving team did a great job packing the furniture in our office. They arrived on time, worked carefully, and handled everything professionally. The team was organized, respectful, and made the whole process smooth and stress-free. We really appreciate their hard work and would definitely recommend this moving company.
Jun 25, 2025
Outstanding moving service!
Outstanding moving service! The team arrived on time and worked quickly without sacrificing care. They packed everything securely. My fragile items were handled perfectly. Delivery was exactly when they said it would be. The whole process was hassle-free. Five stars from me!
