Jul 28, 2026
A+ happy to recommend.
The team was incredible the day of the move, meticulous in their work and very personable. I also really appreciate the upfront transparent pricing and the tagging and tracking of all items throughout the process. A+ happy to recommend.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jul 16, 2025
Moving nightmare
What a terrible experience. I was given an estimate. It was fair. Then the ugly started. Five days before the pickup my estimate was raised substantially. I removed a few things from the original estimate. And added a few things. The cubic feet only increased by about 25 cf. My estimate increased over $1500…. On their website they have a big X VanLines truck. Drivers with X VanLines t-shirts. I got a random truck. And random drivers. They refused to show me identification. They refused to show me their license to drive a truck. They were late, rude, and mean. The police were eventually called. They had all of my worldly possessions. It was incredibly stressful and scary. The delivery wasn’t much better. The driver had an awful attitude. X VanLines “Flat Pricing” and “No Hidden Surprises. Ever.” is a joke. Literally every part of this move was a surprise. The price increase. The location of my belongings. When I was going to receive my belongings. Who the people were that had my belongings. Please don’t hire this company. I have never been treated like this in my life. And please pass this on to friends and family.
Nov 24, 2025
There was a bit of a mix-up
crew were amazing! They are true moving professionals. They got to work as soon as they arrived, packaging and wrapping everything carefully and efficiently. This is our firs time hiring movers, but if we ever need to move again, we will look no further than X Van Lines LLC. Service was five starts and the price was fair. of scheduling. One thing I'd suggest, is that if you have multiple stops in your move, review the order of stops with the moving crew the day of the move. There was a bit of a mix-up with the order of our stops.
Jan 23, 2026
They were professional, efficient, and friendly
They were professional, efficient, and friendly, even after working non-stop for 7 hours. These guys are extremely hard workers. They went above and beyond by getting creative when we realized my bed frame wouldn't fit through the stairs case. They moved a ton of furniture from a 4 bedroom house and everything arrived in one piece. I would highly recommend, and will hire them again!
Jun 25, 2024
DO NOT USE THIS MOVER
DO NOT USE THIS MOVER. They sound great at first, talked to Joe, got a quote thought this was going to be easy since all the other reviews are 5 stars. No. 2 days before my move that I had scheduled a month ahead, still hadn't received any type of confirmation or pick up timing. Kept calling, was told that I would receive a call from dispatch the day before. Still didn't receive any calls the day before so had to keep calling and calling and finally was put through with a supervisor, Joseph, that told me somehow my move had slipped through the cracks entirely. Come moving day, movers showed up late and did the poorest packing job ever (paid $400+ just for packing). Also tried to charge me fees that were not part of the contract and double what was listed in the original contract provided when I booked my move. Refused to give me a receipt of what I paid, told me I would receive that via email from the company. When my stuff was loaded, had to pay 1/2 of balance, few day liters I get a balance that doesn't reflect the half already paid. Called them and told them bank had a receipt of my check being cashed, was told I would get an updated balance, which never came. Called back few days later and was supposed to be transferred to supervisor however was hung up on and then phone number was unreachable. When delivery day came, the carrier tried to add more fees on top, (close to $800) most of which were written no where in the contract and the fee amounts that were, they were trying to once again get my to pay double from what was listed in my original contract. Most of my items are damaged, completely broken, soiled, or missing. A lot didn't have stickers on them so movers weren't sure what belonged to me and other items are unaccounted for. The inventory list they provided wasn't even complete. I don't know who wrote all these 5 star reviews but do yourself a favor and pick anyone else. Don't fall for this scam of a moving company,
Mar 10, 2026
Good Job
Recently had a long distance move to Tennessee and cant recommend X Van Lines LLC enough. Worked with Tyler for planning and he was super responsive and helped us all throughout the move. Kevin helped load, drive and unload and was amazing to work with. We had gotten quotes from just about every big moving company in the area and X Van Lines LLC was the best to work with.
Feb 10, 2026
super exceptional
We have experienced super exceptional and excellent service now for the third time . X Van Lines LLC Staff and Management are the best . Attentive , responsive , timely and professional. We are as always super happy with every aspect of this and every move they have done for us .
Oct 20, 2025
look no further than X Van Lines LLC .
On moving day, the crew arrived right on time (actually a few minutes early!), fully equipped and ready to go. They were incredibly professional, polite, and worked like a well-oiled machine. They wrapped, packed, and loaded everything quickly but thoughtfully. Not a single scratch or ding in sight. What really stood out was their positive attitude. Even in the summer heat and with a few tricky staircases to navigate, the team stayed upbeat and energetic. They truly went above and beyond — even helping us reassemble furniture in our new place and making sure everything was exactly where we wanted it. The pricing was transparent and fair, with no hidden fees or surprises. For the level of service we received, it was worth every penny. If you're looking for a reliable, respectful, and efficient moving company that treats your belongings like their own, look no further than X Van Lines LLC .
Aug 07, 2026
Well Done
The kids were staying with their grandma while we were trying to calm down a very borky Great Pyrenees diva and a very stressed Mr. Cat. To top it off, on the day of the move the valve broke when I went to disconnect our washer. Then when I went to replace the valve, thd copper pipe broke. 5 trips to Lowes and a call to an emergency plumber later, these guys had finished disassembling and packing up our entire house without water to use the bathroom in the time it took for me to admit defeat. Then when the plumber showed up to the house while we were unpacking the truck into the storage unit, they were very understanding and let me run home to approve the work since their (the plumber's) estimate wouldn't seem to load in the app. By the time I got back, they had Tetris'd my entire home into a 10 x 30 storage unit. They took a very stressful move (and even more stressful day), and made it feel like a success story. I WILL be using X Van Lines LLC when we decide to move our household goods out of storage.