Mar 30, 2025
Highly professional
It’s rare to find a moving company that actually CARES about your belongings! These movers treated my furniture like their own, ensuring everything was protected and arrived safely! They even took time to check with me before placing each piece in my new home! Unbelievable attention to detail!
Apr 26, 2025
Total peace of mind
Moving day arrived, and the crew came ready with solutions, not just muscle. They anticipated tight corners and stairs. Their route planning alone saved time. Every question I had was met with clear answers. They respected my space and time. That kind of professionalism is rare. Total peace of mind.
Jun 05, 2024
would suggest them without any hesitation
X Van Lines saved me last minute when the company I booked just didn't respond. They came at a day notice and had even offered storage until I find a new place. The crew was polite and friendly and their manager Tony handled everything beautifully! If you need an honest moving company look no further!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jan 22, 2026
packing was perfect!
I’ve lived in my place for 24 years. I have A LOT of stuff. My team of Oscar and Paulo were FANTASTIC. They were careful and efficient and STRONG! Highly recommend this team. Thank you. Will see how it goes on delivery … packing was perfect!
Aug 07, 2025
Seriously grateful
I called X Van Lines after my original movers bailed, and they picked up like it was no big deal. They squeezed me in for the next day and showed up early with all the gear. These guys worked fast but were super careful with every item. They wrapped furniture I forgot to prep and packed the truck like puzzle masters. I expected stress, but they kept it cool and upbeat. Felt like they had my back the whole time. Seriously grateful for the rescue.
Dec 05, 2025
Amazing, amazing, amazing service
Amazing, amazing, amazing service. Courteous gentlemen, wrapped everything well, moved with care, great communication, efficient. Highly recommend! I have used them twice now during an unexpected stressful time and they have made life much easier.
Sep 28, 2024
Best Movers
Leaving a shared house to have my own place was a major deal, but the movers made it simple. They were respectful of the shared spaces and did not bother my housemates. Everything was packed and moved without any problems. They even helped me swiftly settle into my new place. I couldn't have had a better experience!
Oct 17, 2024
A Breeze to Work With
I relocated to be closer to cultural events, and this company made it such a smooth transition. The movers were enthusiastic and even shared local tips on arts and events. They took care of my belongings, including my art collection, with great attention. I was able to settle in quickly and start exploring. They really made this big move feel effortless and exciting. I’m so grateful for their help!
Jul 18, 2026
They’re also extremely responsive
They’re also extremely responsive with respect to providing COI’s and updating inventory even up until the night before. My move was done in 1 day, and the quote I received from intense movers was SUBSTANTIALLY less than other movers. Overall, I couldn’t have asked for a better experience, and this is definitely the way to go for any NYC move!