Feb 17, 2026
I have never had a better moving experience
I have never had a better moving experience than with X Van Lines LLC. Their whole team (office to ground) is so organized, attentive, and anticipates needs before you even realize. They offer a bunch of white glove services, inclusive of packing, disposing/donating unwanted items, carpentry, etc. Could not recommend them enough!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Apr 12, 2025
Preparedness really stood out
I appreciated that they brought extra supplies just in case. Tape, boxes, pads—you name it. I underestimated how much I needed, but they came ready. They didn’t charge for every tiny thing either. It felt generous and understanding. They even reused what they could to save waste. Their preparedness really stood out. Moving felt easier because of that.
May 21, 2026
Highly recommended!
The entire experience was smooth from start to finish. The movers were prompt, the customer service is professional and extremely helpful. The price was also very reasonable. Overall, Graceful Moves lived up to their name, and I’m truly glad I chose them. Highly recommended!
Jul 02, 2025
High-end service all around
Yeah, the way they handled awkward furniture showed real experience. No scuffs, no rush — just clean, controlled effort. Their methods? WOW, straight-up professional. Padding was thick and wrapped tight on every corner. Even the small things were protected. Felt like high-end service all around.
Jun 02, 2025
Total professionals
These movers came READY. Blankets, straps, dollies—you name it. Their system was so efficient I barely had to lift a finger. They kept the vibe light and the pace steady. Nothing was left behind or misplaced. Everything ended up right where I wanted. Total professionals.
Jan 14, 2025
Good job
Thank you so much for amazing job Courteous and pleasant and available service. Good job guys, I appreciate it
Dec 05, 2024
Careful Packing
Extremely impressed with how the team took care of all my furniture and personal items. The moving estimate was accurate, and everything arrived without a scratch. Definitely the right choice for anyone planning a residential move.
Jan 13, 2026
The crew that handled our furniture were efficient
The crew that handled our furniture were efficient and kind and did an amazing job! They took great care of how to get the furniture in and around our existing stuff and were very thoughtful. We will absolutely be using them again!
Oct 24, 2024
Superb Coordination
Moving into a multi-level home, the movers had to carry items up a steep spiral staircase. They navigated the tight turns without any issues and ensured all large items were safely moved to the upper floors. Impressive coordination and care.
