Sep 04, 2026
I can add to this crowded 5 star review.
I can add to this crowded 5 star review. Haven’t seen people who worked so hard with care for so long. We had 3 strapping men came to take a lot of furniture from a 2 story home and moved them to 3 other homes all over the Bay Area. They were thorough, mindful of the walls and floor, took beds and cabinets apart at one location and put together at the next. It was a joy to watch. All done with grunts and smiles. Minimal English needed.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Nov 14, 2024
Outstanding Team
From delicate kitchenware to large pieces of furniture, the crew managed every item with skill and precision. They arrived promptly, packed everything securely, and kept us updated throughout. At our new home, they unloaded and even helped arrange rooms as we had envisioned. The entire team was friendly, reliable, and professional. It was clear they took pride in their work, and it showed in the quality of their service.
Mar 31, 2025
I’m grateful for their professionalism!!
Moving to a new city was stressful, but these movers made it so much easier! They loaded everything efficiently, secured my belongings properly, and delivered on time! No missing boxes, no damaged furniture—just perfect service from start to finish! I’m beyond grateful for their professionalism!
Jan 02, 2026
This experience made it worth every penny!
I hired X Van Lines LLC to move the larger & heavier items I could not manage myself. I had the pleasure of getting Ryan & Greg for the move, they were incredibly efficient! The guys were also super nice and helpful, helping me remove a few doors, re-install the doors, add items I forgot about, & place things where I wanted them. This experience made it worth every penny!
Jun 05, 2025
BRAVO!
Let me tell you—this crew meant BUSINESS. They had a rhythm that never broke. Sofa, chairs, shelves—everything wrapped with care. They even helped adjust furniture placement. Very accommodating and respectful. The quality and pace were unreal. BRAVO!
Oct 09, 2025
They are the best of the best!
X Van Lines LLC were stellar from the minute I booked them to the minute they left our home. Juliana answered all of my questions about my booking easily and timely. Fernando P. and his team showed up on time and ready to work. They moved us on one of the hottest days of the year and did so without any complaint and with smiles on their faces. They ensured all of our items were taken care of and that all of our furniture was placed where we wanted in our new home before they left. They were patient and considerate with three little children under foot towards the end of the move. This is our second time using the Professionals and we won’t hesitate to use them again in the future. They are the best of the best!
Apr 14, 2025
Best communication
Every call, text, and email was answered promptly. No waiting, no confusion—just clear, kind communication. From quote to final box, it felt like I had a real partner. The team showed up on time, ready to go. They checked in throughout the day, asking for preferences. It was such a thoughtful way to do business. I felt respected the entire time.
Sep 13, 2025
Five out of five
The best part about this move was how stress-free it felt. The crew didn’t complain about the heavy lifting or stairs. They just got the job done with a smile. That’s rare these days. Five out of five.
Oct 01, 2024
Perfect Transition
We moved to a house with a large yard, so a lot of outdoor furniture and equipment had to be relocated. The movers carefully packed all of our patio furniture, gardening supplies, and even our lawnmower. I was delighted with their organization and ability to fit everything onto the vehicle.
