Nov 19, 2024
Outstanding Team
After spending years in the same home, downsizing to a more modern flat required careful planning. The movers were incredibly organized and took extra care with sentimental items. Not a single item was damaged, and they even helped with disassembling and reassembling furniture. The service was timely and hassle-free, allowing for a smooth transition into the new space. The team stayed focused and efficient, tackling every part of the move with a positive attitude. Unpacking felt just as easy as loading the truck. Truly exceptional service from start to finish.
Mar 10, 2026
I would recommend X Van Lines LLC over and over again!
They treated me as if I was their family getting ready to make this big move - they repeatedly calmed my fears about this whole process. Richie was a Tetris master fitting all of my worldly possessions into the POD. Richard and Guillermo took great pride in protecting all of my things before they were loaded up. They were all a delight to work with - we had fun! The quote was not only reasonable but was exactly the same that I paid at the end of the service. No surprises at the end. I would recommend X Van Lines LLC over and over again!
Sep 11, 2026
The company was easy to work with,
The company was easy to work with, with various points of contact and flexibility when we had to adjust our plans. We used them for both moving our household items, as well as our truck and both experiences were handled professionally and our items arrived safely and undamaged.
Jan 14, 2025
Good job
Thank you so much for amazing job Courteous and pleasant and available service. Good job guys, I appreciate it
Feb 22, 2026
I would recommend X Van Lines LLC to anyone!
They scheduled my delivery time for the next day and they were off. This delivery was from NJ to GA. They showed up the next day with a two man team and unpacked my items quickly and efficiently. I would recommend X Van Lines LLC to anyone! Faruq and Izzy were great!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Nov 26, 2025
I will definitely use them again!
The team showed up on time and they were courteous and professional. They worked incredibly hard all day and were wonderful to deal with. This was my second move with X Van Lines LLC and I will definitely use them again!
Dec 13, 2024
Excelente trabajo
Recomiendo esta compañia ya que dieron un excelente servicio y me ayudaron mucho con el traslado de mercancia un poco delicada y llego en perfectas condiciones Muy profesionales en el traslado, y Muy rapido el traslado
May 17, 2026
Poor Customer Service and Communication
• When initially agreeing to use XVan Lines to move my household goods, the total price was $7,800. At the pre-moving conversation, a week prior to the move the price increased to $11,000 and when the movers arrived the price increased to $14,410. • I asked and was re-assured that they would provide a weight ticket, only to have the movers communicate no-one communicated to them to get a weigh ticket. • My house move-in date changed from the initial date. When I communicated the change of delivery date to XVan Lines, I was assured this would not be a problem. Then I was called a week prior to the initial delivery date saying the goods were set to be dropped off and told from XVan lines no one had record of my communication with them about the change in date, even though I was assured multiple times from employees that the change in delivery date would be no problem. • Multiple items were severely damaged on the move, such as my dryer which the top was disconnected from the dryer; dining room table which we cannot use the leaf or extend the table due to the damage; along with many other items. When providing all documentation for damages and compensation, the company offered to pay $75.00. • When attempting to communicate with Xan Line representatives, I would consistently be told I would receive calls back but constantly would not get a call or communication back. I asked to talk with managers about my experiences but would not get a contact back. When asking representatives why they didn’t call me back, often the responses were that they were busy or sorry that they had forgot. I have 8 different documented instances where I was either hung up on or did not receive a phone call back from the company.
May 16, 2025
Real white-glove service
Some of my furniture had to be taken apart, which I thought would be a hassle. But they brought tools and knew exactly what to do. The disassembly and reassembly were fast and flawless. X Van Lines even helped me rearrange a few things after delivery. They didn’t mind staying a little longer. This was real white-glove service. So worth the price!
