Oct 14, 2024
Superb Efficiency
Moving is always stressful, but knowing I had a reliable and trustworthy team made all the difference. They showed up exactly when they said they would and took charge of the entire process. The movers communicated with me every step of the way and even asked for my feedback to ensure everything was up to my standards. They took special care with my belongings, particularly the fragile items, which I greatly appreciated. I felt at ease knowing they had everything under control. I’d highly recommend them to anyone looking for a moving team they can trust.
Dec 21, 2025
The move was super smooth!
The move was super smooth! Yong and Du were both awesome — super nice, professional, and paid attention to every detail. They packed everything really well and even fixed a table that had been broken during my last move. Great service and communication from start to finish. Definitely recommend X Van Lines LLC!
Nov 29, 2024
Reliable Team
The moving team made this experience easy and stress-free. They showed up on time, packed everything carefully, and unloaded everything with care. The movers were friendly, and the entire process was very organized. I would definitely recommend them for anyone needing moving assistance.
Nov 07, 2025
patient and solution-oriented
Not only were they patient and solution-oriented, but the crew treated everything they moved for us as if it were their own. It was reassuring to have Johnny, Nate, Carmel, Shaun and the crew working through this project with us side by side. Even on the most stressful day - their professionalism was unmatched, and Vince as the owner was incredibly responsive. He made it clear that taking excellent care of both us as his customers, and his crew of employees was his priority. When X Van Lines LLC say "we'll get this done for you" they mean every word!
Apr 29, 2025
So smooth move
Managing a large move was daunting, but X Van Lines made it feel effortless. Their team mapped out a clear plan from the start. Delicate antiques were given special care without being reminded. Heavy lifting was done safely and quickly. They kept me updated without me needing to chase them. It all ran smoother than I hoped!
Jul 24, 2025
Excellent job
I expected delays, maybe even a missing box. None of that happened. They moved steadily, loaded neatly, and even checked my checklist before leaving. It gave me closure. That sense of completeness is rare with moving companies. But not this time.
Jul 30, 2026
Could not be happier with out move!
Could not be happier with out move! The guys were awesome and so efficient. They were pretty much done loading the truck at only an hour in. We had a heavy upright that they took like a champ. Couldn't have asked for a better experience using these friendly movers. Hoping to not move again any time soon, but if I do I know who I'm calling.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jun 05, 2025
BRAVO!
Let me tell you—this crew meant BUSINESS. They had a rhythm that never broke. Sofa, chairs, shelves—everything wrapped with care. They even helped adjust furniture placement. Very accommodating and respectful. The quality and pace were unreal. BRAVO!
Sep 13, 2025
Five out of five
The best part about this move was how stress-free it felt. The crew didn’t complain about the heavy lifting or stairs. They just got the job done with a smile. That’s rare these days. Five out of five.
