Mar 31, 2025
I’m grateful for their professionalism!!
Moving to a new city was stressful, but these movers made it so much easier! They loaded everything efficiently, secured my belongings properly, and delivered on time! No missing boxes, no damaged furniture—just perfect service from start to finish! I’m beyond grateful for their professionalism!
Sep 23, 2026
hey will always be my first choice
X Van Lines LLC were great! they were super polite, nice, very efficient, and quick with moving stuff out of our old place and into our new place! i chose them for my last move as well, they also wrap your furniture up before they load it into the truck and are careful moving our belongings. their prices are reasonable and it is worth every penny if you’re moving! i recommend them to all my friends and family, they will always be my first choice when it comes to moving
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Oct 11, 2025
AMAZING!
AMAZING! I called a few days ago to set up a move for some last-minute furniture I was offered. Everyone from Ariana and Josh in the office, to Daniel checking in with me during the delivery were FANTASTIC. I have worked for 15 years in customer service and was so impressed and pleased with hiring this company. Cody C., Frank and Anthony were in communication with me the entire morning, they were polite, prompt, efficient and so kind. They moved every piece carefully and you could tell they cared about how they handled it and placed it inside my home. I HIGHLY recommend this company for any of your future moving needs, I will certainly be reaching out again when I need their help. Thank you guys!!!
May 21, 2026
Highly recommended!
The entire experience was smooth from start to finish. The movers were prompt, the customer service is professional and extremely helpful. The price was also very reasonable. Overall, Graceful Moves lived up to their name, and I’m truly glad I chose them. Highly recommended!
Jul 24, 2025
Excellent job
I expected delays, maybe even a missing box. None of that happened. They moved steadily, loaded neatly, and even checked my checklist before leaving. It gave me closure. That sense of completeness is rare with moving companies. But not this time.
Jan 10, 2026
Great movers!
Great movers! They responded to our online request quickly to get our appointment scheduled. The day of the move, the crew was professional and efficient. None of our items were damaged in the move. Would recommend!
Sep 23, 2025
Best service
X Van Lines handled everything seamlessly. They kept the process organized from start to finish, and I never once felt overwhelmed. Even the fragile items were packed with care and arrived without a single chip. Their timing was spot-on, too. What impressed me most was how much they respected my time. I couldn’t be happier with how everything turned out.
Dec 06, 2025
They are THE BEST!!!
These guys are THE BEST!!! A thousand percent better than the other movers we’ve had to deal with lately. They will also save you money as they charge significantly less than the other guys. They carefully wrapped everything and took great care loading and unloading our items. They were on time, professional, super clean truck, and really great friendly guys. Nobody wants to move but if you have to, they are THE BEST!!!
May 03, 2025
FANTASTIC work all around!
Clean, respectful, and totally reliable! Every step of the move was planned and executed beautifully. They took extra time to protect floors and walls. The crew was detail-oriented and sharp. I couldn’t have asked for more. FANTASTIC work all around!