Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
May 07, 2025
HEROES!
X Van Lines saved us when another company ghosted. I called in a panic, and they were at our door the next morning. No guilt trips, no eye rolls. Just solid work and kindness. Everything moved on time and intact. What started as a nightmare turned into a blessing. HEROES!
Oct 20, 2024
DO NOT USE THIS SERVICE.
IF YOU VALUE YOUR TIME AND MONEY, DO NOT USE THIS SERVICE. Predatory service so bad I felt like we were just scammed. Booked a "full service" moving package with them, which was fulfilled by JVA transportation. Doubled the price 5 days before the booked date. When they packed boxes, they were half-full at best (one example: 3 suit jackets in one medium box). Had to stop and redirect them to do real work. Then, our space/box limit was used up almost immediately, so, if we wanted the rest of the work done, there was going to be an additional charge. They didn't even touch the kitchen. We ultimately had to rent a 10' UHaul and come back to complete the job. We should have just packed ourselves and used Two Men And A Truck. I could not have been more upset with the service we received.
Jul 09, 2025
Exceptional service!!!
I’ve worked with movers before, but never like this. They handled my fragile antiques and large furniture with precision. They moved quickly without rushing anything. The truck was packed so efficiently, not even a rattle on the road. No issues with timing or setup. This company knows what they’re doing.
Nov 12, 2024
Outstanding Team
After renovating a historic townhouse, moving back in with new furniture and decor felt like a fresh start. The movers handled delicate antiques and modern pieces with care, ensuring everything arrived without a scratch. They were quick, friendly, and made the move stress-free. Unpacking was a breeze thanks to their careful organization.
Sep 28, 2024
Best Movers
Leaving a shared house to have my own place was a major deal, but the movers made it simple. They were respectful of the shared spaces and did not bother my housemates. Everything was packed and moved without any problems. They even helped me swiftly settle into my new place. I couldn't have had a better experience!
Nov 29, 2025
They handled everything with care.
They handled everything with care. Made sure to properly understand the space, and help manage bulky items, and store and move them in a professional manner. They had a great attitude, were very efficient, time conscious, and professional demeanor. I was happy with the price offered, and was put at ease with no additional surprise costs at the end. I would definitely recommend this service, and would recommend Jordan and Victor to be your movers.
Mar 06, 2026
Thanks again!
They were very flexible with everything in general and had great customer service. They wrapped up the furniture very well and paid attention on how to put it back together correctly. Their rates compared to other moving companies in the area were also better. Will definitely remember to use them again in the future. Thanks again!
Aug 22, 2026
All items made it to my new home without any issues!
crew were great and I highly recommend them for your next move! This was my first time hiring professional movers and I had several questions about the process and pricing. Hans provided reassurance by communicating everything from start to finish including a breakdown of the bill. Hans and Angelo were both efficient and careful when moving my items. All items made it to my new home without any issues!
Oct 02, 2025
Would hire again!
I moved from and the crew was so great about it. No complaints, just good natured, helpful, pleasant and efficient help with packing & moving. Both the packing and moving took more time than they expected and quoted but the team checked with me each time. They also sent out additional people on day two when it became obvious they needed more help to get it done in one day. The additional crew that showed up was equally friendly, helpful and efficient. Management checked in on me repeatedly to make sure it was going well, and thanked me for my feedback with what I did suggest they do differently next time Would hire again!
