Jul 26, 2026
I will definately be calling them!
They show up on time, every time. They are really nice, incredibly helpful guys. I highly recommend using them if you are in need of any kind moving help. Their pricing is very reasonable. They charge hourly, and I have never experienced any dillydallying on their part. With any luck, I won't be moving again any time soon, but if I do, I will definately be calling them!
Jan 13, 2026
The crew that handled our furniture were efficient
The crew that handled our furniture were efficient and kind and did an amazing job! They took great care of how to get the furniture in and around our existing stuff and were very thoughtful. We will absolutely be using them again!
Dec 07, 2024
Trusted Experts
Moving across town was a breeze thanks to this great moving service. The crew was punctual, and they made sure all my furniture was properly wrapped and protected. A smooth, hassle-free experience.
May 18, 2025
Truly a CLASS ACT
Moving day used to scare me—but NOT THIS TIME! The CREW made sure every item was packed tightly and transported safely. No scratches, no delays, no stress! They even helped place the rugs. Truly a CLASS ACT from start to finish.
May 17, 2026
Poor Customer Service and Communication
• When initially agreeing to use XVan Lines to move my household goods, the total price was $7,800. At the pre-moving conversation, a week prior to the move the price increased to $11,000 and when the movers arrived the price increased to $14,410. • I asked and was re-assured that they would provide a weight ticket, only to have the movers communicate no-one communicated to them to get a weigh ticket. • My house move-in date changed from the initial date. When I communicated the change of delivery date to XVan Lines, I was assured this would not be a problem. Then I was called a week prior to the initial delivery date saying the goods were set to be dropped off and told from XVan lines no one had record of my communication with them about the change in date, even though I was assured multiple times from employees that the change in delivery date would be no problem. • Multiple items were severely damaged on the move, such as my dryer which the top was disconnected from the dryer; dining room table which we cannot use the leaf or extend the table due to the damage; along with many other items. When providing all documentation for damages and compensation, the company offered to pay $75.00. • When attempting to communicate with Xan Line representatives, I would consistently be told I would receive calls back but constantly would not get a call or communication back. I asked to talk with managers about my experiences but would not get a contact back. When asking representatives why they didn’t call me back, often the responses were that they were busy or sorry that they had forgot. I have 8 different documented instances where I was either hung up on or did not receive a phone call back from the company.
Nov 12, 2024
Hassle-Free
A move from a multi-level house to a single-floor apartment could have been complicated, but the movers managed everything with ease. They disassembled large pieces of furniture and carefully packed everything. The move was done efficiently, and there was no damage. Their help made the process smooth, and it was a stress-free transition.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Mar 04, 2026
100/10 I would recommend using this company for your move.
I used X Van Lines LLC to go from one second story apartment to another. I had never hired movers before and Chris, Ralph, and Robert were great. They made the process SO easy, helped me with things I didn’t even expect them to, and handled all of my things with care. They were professional, kind, and got the whole move done in great time! Not to mention, right before they showed up, they were literal heroes who saved a child who was kidnapped. Amazing men. 100/10 I would recommend using this company for your move.
Jun 15, 2024
Super professional and fast service
I was happy with how quickly and well the crew did their jobs and helped us reach our goal. Super professional and fast service
Dec 08, 2025
they truly delivered above and beyond!
What stood out most was the care and respect they showed for both my property and the building itself. There was zero damage — not a scratch on my furniture, walls, or floors. Every item was handled as if it were their own. Their teamwork and communication were smooth, and they clearly knew how to navigate the logistics of an in-building move flawlessly. It was a stress-free move, and I highly appreciate that! Professionalism like this is rare — they truly delivered above and beyond!
