Aug 29, 2026
professionalism and positive attitude
What impressed me most was their professionalism and positive attitude throughout the entire move. They arrived on time, worked continuously, communicated clearly, and made what could have been a stressful day feel easy and organized. They treated my furniture and boxes with care and were careful throughout the loading, transport, and unloading process.
Dec 17, 2025
Pricing: exactly as quoted,
Not a chance ANYTHING was damaged by them in the move. Moving into the house was a treat. Three boxes come off the truck, they stop and ask where each one goes and deliver it to the right room. Pricing: exactly as quoted, no surprise add-ons or extra charges. I have two more moves to schedule, these guys are on speed dial. If you care about your possessions and hiring a crew you can trust, I highly recommend using this mover.
Sep 16, 2025
Great rhythm
I hired X Van Lines after reading all the positive buzz online, and they lived up to the hype. The crew had a great rhythm, almost like they’d worked together for years. They made a tough job look effortless. My bookshelves, TV stand, and even my delicate glass desk arrived without a scratch. Moving doesn’t have to be stressful—these guys proved it. 📦🚛
Jul 16, 2025
Moving nightmare
What a terrible experience. I was given an estimate. It was fair. Then the ugly started. Five days before the pickup my estimate was raised substantially. I removed a few things from the original estimate. And added a few things. The cubic feet only increased by about 25 cf. My estimate increased over $1500…. On their website they have a big X VanLines truck. Drivers with X VanLines t-shirts. I got a random truck. And random drivers. They refused to show me identification. They refused to show me their license to drive a truck. They were late, rude, and mean. The police were eventually called. They had all of my worldly possessions. It was incredibly stressful and scary. The delivery wasn’t much better. The driver had an awful attitude. X VanLines “Flat Pricing” and “No Hidden Surprises. Ever.” is a joke. Literally every part of this move was a surprise. The price increase. The location of my belongings. When I was going to receive my belongings. Who the people were that had my belongings. Please don’t hire this company. I have never been treated like this in my life. And please pass this on to friends and family.
Aug 05, 2025
Excellent job
X Van Lines didn’t just move my stuff — they made the whole dang process feel easy. From boxes to big furniture, they handled it all like pros. They even helped fix a loose bedframe without me askin’. It’s rare you get folks that give this much care.
May 10, 2025
Steady pace and calm energy
I didn’t expect moving day to be this smooth. The team arrived early and got straight to work. They handled everything from heavy furniture to small boxes with equal care. Their coordination was impressive—no missteps at all. I appreciated the steady pace and calm energy. They were done faster than expected. I’ll be recommending them to friends.
Jan 18, 2026
Worth the money.
They are very fast, come equipped with all sorts of package covers, wrapping tape, etc. They are very precise with time too, felt like they always had my best interests in mind. The movers are very polite, they put down some walkway at the new apartment to keep things clean and would remove shoes when stepping on rugs and such. Overall was extremely satisfied with my service! Worth the money.
Feb 02, 2026
The team was polite, efficient, and professional.
The team was polite, efficient, and professional. They also took great care with all my items. The whole processes from getting a quote to signing off on my move was smooth, without any surprises. I appreciated the upfront pricing with no additional fees, plus they send three movers instead of two like most other companies I highly recommend using them for your next move!
Apr 29, 2025
Best decision
Choosing X Van Lines was a decision I’ll never regret. They managed a multi-floor move without a single stumble. Lifts, hallways, and staircases were navigated with ease. Every mover knew the plan. Fragile art pieces were treated as priceless. They made it all look easy!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
