Jan 01, 2026
it felt like such a relief having a team I could trust.
They worked quickly, were super professional, and went above and beyond to make sure everything was taken care of. I honestly wouldn’t have been able to do this move without them — it felt like such a relief having a team I could trust.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Mar 31, 2025
I’m grateful for their professionalism!!
Moving to a new city was stressful, but these movers made it so much easier! They loaded everything efficiently, secured my belongings properly, and delivered on time! No missing boxes, no damaged furniture—just perfect service from start to finish! I’m beyond grateful for their professionalism!
Dec 09, 2025
X Van Lines LLC lived up to their reputation
X Van Lines LLC lived up to their reputation. I was really pleased with the care they took in protecting our belongings, especially glass-topped dressers and other fragile items. They put cardboard over these, and then protective wrapping. They also were efficient and friendly. I don't know if there were cheaper options, but they got the job done for about the estimated price. I would use them again.
Sep 11, 2025
Solid work
I was nervous about my big-screen TV, but the guys wrapped it like it was gold 📺. It rode in the truck safe and sound, and they even set it up in my new living room. That attention to detail is rare. Honestly, I’m still impressed. Solid five-star service right there!
Jul 22, 2026
appreciated.
My cross-borough move was exceptionally smooth! Josh the foreman and the other mover were great - they were quick, adaptable, careful, and kept all the items in great condition. Couldn't have asked for a simpler move. X Van Lines LLC was also very flexible regarding dates and times, which I appreciated.
Mar 10, 2026
I would recommend X Van Lines LLC over and over again!
They treated me as if I was their family getting ready to make this big move - they repeatedly calmed my fears about this whole process. Richie was a Tetris master fitting all of my worldly possessions into the POD. Richard and Guillermo took great pride in protecting all of my things before they were loaded up. They were all a delight to work with - we had fun! The quote was not only reasonable but was exactly the same that I paid at the end of the service. No surprises at the end. I would recommend X Van Lines LLC over and over again!
Aug 12, 2026
They truly cared about providing the best service possible.
They truly cared about providing the best service possible. I'm extremely happy and satisfied with the job they did. Everything was handled with care and the entire process was smooth and efficient. I highly recommend X Van Lines LLC. If you're having any doubts about hiring them, just do it—you won't regret it! You'll be satisfied with their excellent service. Thanks again, Dmitriy, Oleg, and Dima, for your outstanding work!
Nov 28, 2025
You guys are the best!! :)
They were careful and took their time, and yet, they also didn’t waste any time! Additionally, they were really friendly and upbeat! We will definitely be using X Van Lines LLC for every move in the future!! Adam, the owner, was also so kind and easy to work with in coordinating everything prior to the move! We appreciate all that you guys do!! Thank you for making an often stressful time, less daunting. You guys are the best!! :)
Feb 25, 2026
Thank you X Van Lines LLC!!
There aren't any hidden expenses or holding our items as leverage to get more, and he was a man of his word. When they unloaded the truck, they asked where we wanted the furniture pieces, and they assembled our bed and mattress, which was awesome after a long day. We trusted the price and the crew, and I'm so grateful for their help in relocating our home! Thank you X Van Lines LLC!!