Moving company in Palm Beach Gardens, FL
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
I've never had an easier relocation than the one I did with this company. Throughout the estimate and booking process, Brandon did a fantastic job of explaining everything to me. Phil and his crew were friendly, punctual, careful, and approachable on the day of the move. They handled my belongings with great care. I will hire this company if I ever move again, and I will recommend them to everyone I know. Thank you for making a difficult task so much easier!
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
Fantastic moving team! They managed to work without an elevator and didn't complain either. They also assisted us with moving into our high-rise apartment. They come highly recommended by us!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Every ‘one star’ review is 100% correct. They flat out lied to me about being a family owned moving company. Of course they aren’t going to let you know they are a broker. They purposely give you a low estimate to lock you into a deposit. And the moving company they sent was a nightmare to deal with. They were actually more dishonest, if that’s even possible. The company is currently under a new name, Moving Services NV, USDOT 4062804, located in Las Vegas NV. Their previous names were Alpha Moving Services, and Konami Moving and Storage. The owner, Aviv Mordechai was indicted a few years ago for moving fraud. He took a plea last Valentines Day 2025. The address under the current name on the BOL is a home address. Website is the same as their current name. If you look them up through the USDOT number, they already have a hostage complaint.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I was worried that my enormous sectional would not fit in my new apartment, yet they carried it with ease. As they worked, it was as if a puzzle piece was fitting together.
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Reviews summary
Recommended based on user reviews
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been ... Read More
901 reviews
Using these movers makes difficult situations, like moving overseas, much easier. They were there for me every step of the way, helping me with packing and moving diffi ... Read More
After a divorce, I needed a quick yet careful move. The empathetic movers understood my emotional state without intruding on it. They arrived on time, followed instructio ... Read More
In order to move from my townhouse to a nearby area, I engaged their services. My plants were not only moved with their help, but they also finished the job ahead of sch ... Read More
I've never had an easier relocation than the one I did with this company. Throughout the estimate and booking process, Brandon did a fantastic job of explaining everythin ... Read More
I had to move an entire 3-story home, and Andrew and his team were aware of the complexity of our move. We were so pleased with the movers we hired that we asked them to ... Read More
I was able to plan a dinner appointment later because the crew even got a head start so I would not have to. They made me feel like the only customer and were incredibly ... Read More
Fantastic moving team! They managed to work without an elevator and didn't complain either. They also assisted us with moving into our high-rise apartment. They come high ... Read More
I was worried that my enormous sectional would not fit in my new apartment, yet they carried it with ease. As they worked, it was as if a puzzle piece was fitting toget ... Read More
In my opinion, there is only good news to report. A relocation I had them help me with last week went off without a hitch. Their meticulousness was evident throughout t ... Read More
Every ‘one star’ review is 100% correct. They flat out lied to me about being a family owned moving company. Of course they aren’t going to let you know they are a ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
