Moving company in Palm Beach Gardens, FL
I was moving my elderly aunt, and she was nervous about strangers handling her furniture. The crew spoke kindly, explained what they were doing, and treated her things as if they were their own.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
My favorite part was how careful they were with my sofa. It barely fit through the door, but Brandon thought it through, turned it on its side, and slid it out without tearing the fabric.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
When my lease ended sooner than expected, I had no plan. Phil worked with me to set up a move in just two days, and the team handled everything without rushing or cutting corners.
We had to move out before the landlord inspection. Carl made sure nothing got scratched and even checked the walls. We got our full deposit back. That part honestly made me the happiest.
At My Good Movers, we believe peace of mind starts with verified credentials. United Express Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been ... Read More
901 reviews
When my lease ended sooner than expected, I had no plan. Phil worked with me to set up a move in just two days, and the team handled everything without rushing or cutting ... Read More
I had fragile pottery collected over the years. Andrew wrapped each piece, packed them snugly, and told me not to worry. Unpacking later, I didn’t find a single chip. T ... Read More
I was moving my elderly aunt, and she was nervous about strangers handling her furniture. The crew spoke kindly, explained what they were doing, and treated her things as ... Read More
My favorite part was how careful they were with my sofa. It barely fit through the door, but Brandon thought it through, turned it on its side, and slid it out without te ... Read More
I used this company for a move last week. They showed up early, had all the right tools and packed everything safely. It felt like they genuinely wanted to help, not just ... Read More
Andrew came with his crew to move my daughter's furniture into her first apartment. They carried a bed, a desk, and boxes up three flights. They worked steadily and finis ... Read More
My son was sick during the move, and I asked them to be quiet near his room. They respected that. They moved heavy furniture quietly without waking him. I appreciated tha ... Read More
We had a recliner that barely fit through the door. The guys just laughed and tried a couple of angles until it went out. I was stressed, but they were calm the whole tim ... Read More
Phil helped with my move. He was strong but careful, too. He took his time in the tight hallways and asked where to put things before setting them down. Really decent guy ... Read More
We had to move out before the landlord inspection. Carl made sure nothing got scratched and even checked the walls. We got our full deposit back. That part honestly made ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
