Moving company in Palm Beach Gardens, FL
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
Excellent service, as always! They made my work easier and less stressful. They covered my furniture to prevent scratching, even using foam to protect my hardwood dresser. The movers were really helpful and finished a fantastic job.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
The movers' packing service was top-notch. They wrapped and knotted my belongings securely to ensure their protection throughout shipment. The customer service I got when I was moving was top-notch. They were easy to get in touch with and responded fast anytime I had queries.
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Their willingness to remove me from my loft residence was supreme. Phil and his unit completed the task in few hours at a reasonable cost. Thanks for securing my belongings.
These men showed right away that they were very skilled. They were so helpful when I called to set up the move, and they answered all of my questions right away.
At My Good Movers, we believe peace of mind starts with verified credentials. United Express Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United ... Read More
901 reviews
The two guys who came to get me were not only very helpful, but also very nice and worked hard. They did everything they could to stay out of trouble, but they never ran ... Read More
Excellent service, as always! They made my work easier and less stressful. They covered my furniture to prevent scratching, even using foam to protect my hardwood dresser ... Read More
To ensure our relocation went off without a hitch, Brandon and his crew arrived promptly, worked efficiently, and didn't take a break. My resin plates were beautifully wr ... Read More
Their willingness to remove me from my loft residence was supreme. Phil and his unit completed the task in few hours at a reasonable cost. Thanks for securing my belongin ... Read More
Thanks to these movers, my move was a breeze. Even before I confirmed the move, they came to my house to give me an exact quote. Andrew, the estimator, came over to go ov ... Read More
The movers were highly recommended for their professionalism and quickness. Throughout the process, they were helpful and offered professional suggestions on where to put ... Read More
These men showed right away that they were very skilled. They were so helpful when I called to set up the move, and they answered all of my questions right away. ... Read More
It might be hard to move across the country, but Brandon did a great job. We really liked working with your company, and we will definitely use it again and tell others a ... Read More
When I asked for a moving rate, this company responded quickly, and the price was fair. A few days before the move, which was set for a few weeks later, they called to le ... Read More
The movers' packing service was top-notch. They wrapped and knotted my belongings securely to ensure their protection throughout shipment. The customer service I got when ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
