HORRIBLE.
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
Moving company in Palm Beach Gardens, FL
I wouldn't recommend this company. The movers showed up without enough equipment, struggled to move basic furniture, and wasted time figuring things out. The final bill was much higher because the job took far longer than it should have.
My first experience with them couldn’t have been more amazing! They were professional and I applaud my moving coordinator, Carl, especially for being so responsive whenever I called to inquire about the progress of delivery. I would hire them again in a heartbeat!
The crew was prompt, efficient, and friendly. They handled our belongings with care and knew how to handle tricky items with ease.
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United Express Moving And Storage movers to me, and I can see why. They wrapped up my glass dining table and I was amazed that nothing happened to it during the journey. They were careful with my delicate objects and checked to make sure everything was in order before they set off.
If there's an award for long-distance moving champs, these guys deserve it! Our cross-country relocation was a breeze under their watch. They kicked off the move with a solid game plan, making sure to keep us in the loop at every stage.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
I was very satisfied with how the moving crew had marked and labelled everything during my recent move. They also put an inventory list on every box and carton, so I knew what was inside while unpacking. Their attention to detail is remarkable!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
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Reviews summary
Recommended based on user reviews
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United ... Read More
901 reviews
I was very satisfied with how the moving crew had marked and labelled everything during my recent move. They also put an inventory list on every box and carton, so I knew ... Read More
Andrew and his team did an amazing job during my recent move. Throughout the entire process, the personnel handled my belongings with efficiency and consideration. Furnit ... Read More
If there's an award for long-distance moving champs, these guys deserve it! Our cross-country relocation was a breeze under their watch. They kicked off the move with a s ... Read More
I’m a widowed single mom on one income who rented a UHaul trailer to move from CO to RI and realized the day of the move, my items wouldn’t all fit in the trailer. I ... Read More
The crew was prompt, efficient, and friendly. They handled our belongings with care and knew how to handle tricky items with ease.
Andrew and his crew picked up and delivered 2 tree-shaped bookshelves safely to our client’s house in SD. We were very grateful to them for booking our request on short ... Read More
My first move with United Express Moving & Storage movers went smoothly. Carl arrived a few minutes before 9 am on moving day with his crew. They did a quick inspection o ... Read More
My first experience with them couldn’t have been more amazing! They were professional and I applaud my moving coordinator, Carl, especially for being so responsive when ... Read More
The guys loaded everything without any problems! When we had questions, Andrew in the office was always really helpful.
Carl and Andrew were not just movers but friends by the end of the day. They joked around but were serious about their work. They used a handheld device to scan each item ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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