Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Their service was excellent from the first phone call until the last package was unloaded. The movers showed up on schedule for a comprehensive walkthrough and gave a comprehensive price without extra costs. They brought plenty of packaging materials and noted which things needed extra attention. Boxes were labelled for convenient unloading, and furniture was carefully covered. Without a doubt, I will use them once more!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
The movers were fantastic, and I can't sing their praises enough. They handled our belongings with the utmost care and meticulousness. Andrew, Carl, and Phil were prompt, courteous, and highly competent. Brandon did an excellent job identifying and relaying our requirements to the relocation crew during our first meeting. Perfect score!
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
carl, thank you for going above and beyond to assist me in finding all those boxes so I could organize the rest of the day.
We recently used United Express Moving & Storage for our move, and we couldn't be happier with the service. From start to finish, the team was professional, efficient, and incredibly helpful. They handled all my belongings with care, ensuring everything arrived at my new home in perfect condition. The movers were punctual and worked tirelessly to get the job done quickly, all while maintaining a friendly and positive attitude. I highly recommend United Express Moving & Storage to anyone in need of a stress-free moving experience. Thank you for making our move so smooth and easy!
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
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Reviews summary
Recommended based on user reviews
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United ... Read More
901 reviews
I would not advise anyone to use this moving business. The service was useless, and the movers were hours late. They carelessly tossed my possessions into the vehicle, ca ... Read More
The movers were fantastic, and I can't sing their praises enough. They handled our belongings with the utmost care and meticulousness. Andrew, Carl, and Phil were prompt, ... Read More
Their service was excellent from the first phone call until the last package was unloaded. The movers showed up on schedule for a comprehensive walkthrough and gave a com ... Read More
Their ability to disassemble and reassemble furniture was excellent. They disassembled and reassembled large apparatus in a new location. Jack and his crew restored every ... Read More
Among the several moving companies I've dealt with, United Express Moving & Storage stands head and shoulders above the others. I was able to be ready for the move in les ... Read More
carl, thank you for going above and beyond to assist me in finding all those boxes so I could organize the rest of the day.
We recently used United Express Moving & Storage for our move, and we couldn't be happier with the service. From start to finish, the team was professional, efficient, an ... Read More
I moved from DE to GA, and United Express Moving & Storage made everything so seamless and easy!! The two movers were very friendly and smiley, which made everything more ... Read More
Despite my extensive moving experience, I have only felt more at home on a crew with Andrew and the rest of the team. The moving company's care, speed, and overall expert ... Read More
I had a huge couch that barely fit through the door. They made it happen—no scratches! Extremely professional gentlemen.
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.