Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
When I had to move due to my job, this company helped me pack, load and unload all household items. The movers not only were kind and professional, but they also added to the atmosphere by entertaining us with experiences from their previous moves. Hiring them was a very wise decision.
The movers arrived well after the scheduled time, and there was very little communication beforehand. This caused a major delay in my plans for the day. The loading itself was also quite slow. Overall, I found the experience disappointing.
I had items that were delicate and I didn't want to move them, but this team took extra care with them. They took special care with the padding, treated it in the most delicate way, and made sure it all made it home. Excellent service!
How wonderful a relocation company! It makes us really happy. William and his colleague's efforts was impressive. They moved all of our belongings swiftly, carefully, and efficiently. I will undoubtedly refer United Express Moving & Storage to everyone I know after having such a great experience with them. I really appreciate them.
DON'T USE UNITED EXPRESS!!! I had an absolutely terrible experience with United Express Moving and Storage, Florida. They charged me $1,000 upfront and didn’t do anything they promised! They left my belongings stranded, and when I tried to contact them, their customer service was non-existent and incredibly rude. It’s clear this company has no integrity or professionalism. I feel completely scammed and regret ever trusting them with my move. Avoid this company at all costs—they are nothing but frauds. They will take your money and leave you in a worse situation than you started! On top of that, they closed my access to my contract through their website, leaving me completely in the dark with no way to resolve the issue.
This company is a complete scam. They are not actually a moving company and do not provide any actual services for you. They are not accredited by the BBB and are not licensed movers. They will try to lure you in with prices that are well below other moving companies and even lower than renting a uhaul and doing everything yourself. They say you must put down a deposit to set the moving date and pay the rest when moving gets started. Then later they tell you that a different company will be doing the actual moving which was not stated ahead of time and that company only accepts cash, money orders, zelle, cash app, or wire transfers. They do not accept credit cards. This moving company also is not licensed or accredited with the BBB. Then if you try to cancel they do not refund your deposit even though no services have been delivered at any point. They will lie to you and mislead you and do everything in their power to get your money, but will never send a refund. Save yourself the headache and find a company with a credible history!!
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
At My Good Movers, we believe peace of mind starts with verified credentials. United Express Moving & Storage holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United ... Read More
901 reviews
I usually ask friends to help me move, but this time I decided to hire United Express Moving & Storage, and it was the best decision. The buddies who arrived were speedy ... Read More
DON'T USE UNITED EXPRESS!!! I had an absolutely terrible experience with United Express Moving and Storage, Florida. They charged me $1,000 upfront and didn’t do anyt ... Read More
Andrew and Carl were the best movers I have ever hired. They were professional and efficient, and they made my relocation from TX to NY a smooth and stress-free experienc ... Read More
I had a lot of heavy stuff, but the movers made it look easy. Working together, they expertly maneuvered my large sectional into tight spots without a scratch. They stuff ... Read More
The workers moved quickly and carefully, carefully wrapping my furniture and loading the vehicle. They went so far as to help me disassemble and reassemble my bed frame. ... Read More
Our elderly parents needed to move to a new place in two stages, and we were worried about how to handle it. Thankfully, we found them. The crew provided us with high-qua ... Read More
I cannot say enough good things about them. They were well-trained and easily dismantled my heavy furniture. They packed each piece with care and delivered it in great co ... Read More
How wonderful a relocation company! It makes us really happy. William and his colleague's efforts was impressive. They moved all of our belongings swiftly, carefully, and ... Read More
When I had to move due to my job, this company helped me pack, load and unload all household items. The movers not only were kind and professional, but they also added to ... Read More
This company is a complete scam. They are not actually a moving company and do not provide any actual services for you. They are not accredited by the BBB and are not lic ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
