Overall, the relocation went smoothly.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
Moving company in Palm Beach Gardens, FL
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
I moved out of a house I'd lived in for over a decade. I had more things than I realized, and sorting through them all was overwhelming. The movers didn't make me feel rushed, and they helped pack the things I couldn't get to in time. I appreciated their patience more than I can explain. It turned what could've been a disaster into a manageable experience.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
After years of living in the same apartment, I moved into a retirement community. I had fewer items than most moves, but some were sentimental, such as china sets, framed photos, and my reading chair. The crew didn't treat it like a small job. They were kind, paid attention to the little things, and made the whole day easier than I expected. I didn't feel rushed once.
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
I was helping my brother move into his first place, and we only had a few pieces of furniture, but still needed a reliable team. The movers didn’t treat it like a small job. They wrapped the couch and desk, secured everything properly, and got us unloaded fast. There was nothing damaged, and they were friendly throughout. Great experience all around.
I recently moved out of a shared house and into a studio. Most of my things were crammed into one bedroom, including a huge bookshelf I couldn't lift alone. United Express Moving & Storage made the whole thing look easy. They took the time to wrap the furniture well, didn't scratch the narrow hallway, and helped position it right where I wanted it. Everything was done with care.
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Reviews summary
Recommended based on user reviews
I had thought that I would have at least one broken piece after I moved, but thankfully everything made it to me in good condition. I had lots of friends recommend United ... Read More
901 reviews
I will never allow any of my people, family nor friends to use this “service”. Inaccurate estimates, vague and ambiguous language and poor customer service. They will ... Read More
I downsized from a house to a condo and didn't realize how much stuff I had until it was time to move. The movers were calm and just kept chipping away at it, even when t ... Read More
I recently moved out of a shared house and into a studio. Most of my things were crammed into one bedroom, including a huge bookshelf I couldn't lift alone. United Expres ... Read More
I moved out of a house I'd lived in for over a decade. I had more things than I realized, and sorting through them all was overwhelming. The movers didn't make me feel ru ... Read More
There was a delay with my new apartment keys, but United Express Moving & Storage was flexible and didn't charge extra for the wait. They kept everything loaded and ready ... Read More
I had to move out of my apartment fast after a plumbing issue and barely had time to pack. The movers showed up and immediately offered to help wrap furniture and box up ... Read More
After years of living in the same apartment, I moved into a retirement community. I had fewer items than most moves, but some were sentimental, such as china sets, framed ... Read More
I was helping my brother move into his first place, and we only had a few pieces of furniture, but still needed a reliable team. The movers didn’t treat it like a small ... Read More
I had a few big-ticket items: a king-sized bed, a treadmill, and a large dining table, and I needed them to be moved without damaging the walls or floors. The movers brou ... Read More
I was relocating a small home office and some fragile monitors into a new space downtown. The guys treated the electronics like glass, with extra padding, careful stackin ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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