Trust me this company is terrible !!
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
Moving company in Palm Beach Gardens, FL
The move started off okay, but it quickly became obvious the crew lacked experience. They bumped walls, scratched my dining table, and worked so slowly that I had to help move boxes myself.
We had a great experience using this company. They moved us out of a two-story house. The team wrapped and protected all our mattresses and box springs with plastic covers. The move was finished in the expected amount of time. They worked carefully and handled all items, especially the heavier pieces.
The moving team made the long trip comfortable. They lifted the heavier items without complaint and loaded lighter boxes last. The road had several sharp turns, but they drove carefully. When we arrived, they placed each item where I pointed. Their patience stood out throughout the entire move.
This was my first time hiring movers from United Express Moving & Storage, and they made the whole process much easier than I expected. I spoke with Andrew during booking, and the details were clear right from the start. The crew handled my belongings with care and delivered them just as they were packed.
United Express Moving & Storage gave very deceptive cost quotes throughout the process. Their final cost was 40% higher (final $2,500 vs original $1,500) than the original estimate while the number of items actually moved only had 2 additional items vs the original estimate. Both the sales rep (who provided the initial estimate) and the Quality Control person (who finalized items to be moved), made huge misrepresentations and extremely underestimated the cubic footage and cost. And they do NOT offer any compromise, such as reducing my final cost, even a token amount. And they hold your furniture hostage until you pay in full. DO NOT USE THIS BROKER FOR ANY MOVES!!!
Very disappointing experience with this moving company. The staff was unprofessional and the service was not satisfactory. Communication and organization could have been much better. I would not recommend them based on my experience.
The move had several avoidable problems from beginning to end. There was a late arrival, unclear communication, and the work took considerably longer than expected. I spent much of the day trying to keep everything on track. Unfortunately, the experience did not meet my expectations.
We used United Express Moving & Storage when we moved our restaurant kitchen to a bigger space. Carl and his team wrapped every appliance and carried them with care. They didn’t mind working late to get it done. Every piece worked fine after setup.
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. Overall, the relocation went smoothly.
Moving day was handled very efficiently by the team. They protected the larger pieces before moving them and took care with smaller belongings. Their organized approach made settling in easier.
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Reviews summary
Recommended based on user reviews
The crew worked hard and kept a positive attitude throughout the move. They protected the furniture, handled the boxes carefully, and stayed organized during unloading. O ... Read More
901 reviews
From my point of view, the best part was how punctual the team stayed. I had arranged a move for a small retail space, and they arrived exactly when promised. They handle ... Read More
It was my first move alone, and I wasn’t sure what to expect. The workers made the whole process less confusing by explaining each step. They handled my boxes with pati ... Read More
The movers adapted immediately to the new layout and space. They used the dollies efficiently at the old place and then distributed everything thoughtfully in the spaciou ... Read More
The moving team made the long trip comfortable. They lifted the heavier items without complaint and loaded lighter boxes last. The road had several sharp turns, but they ... Read More
They helped relocate our small warehouse stock to a new rental space. The workers stayed focused the entire day and handled every item properly. They didn’t waste time ... Read More
This was my first time hiring movers from United Express Moving & Storage, and they made the whole process much easier than I expected. I spoke with Andrew during booking ... Read More
My office relocation took longer than expected, but the movers stayed professional. They kept things steady, managed each section carefully, and made sure all the compute ... Read More
We used United Express Moving & Storage when we moved our restaurant kitchen to a bigger space. Carl and his team wrapped every appliance and carried them with care. They ... Read More
I had over fifty small toolboxes and a large, heavy workbench. The crew used special shrink wrap on the workbench to protect the finish. They loaded all my tools in a spe ... Read More
We had a great experience using this company. They moved us out of a two-story house. The team wrapped and protected all our mattresses and box springs with plastic cover ... Read More
United Express Moving & Storage is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, United Express Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.