It was just a solid experience.
My move got complicated when the new place's elevator broke. The crew had to use the service elevator in the back, which was smaller and slower. They didn't complain or demand more money. They just adjusted. Took apart more furniture to fit. Took a few more trips. It took longer, but they stuck to the original quote. Their attitude was, "Stuff happens, we'll handle it." That meant a lot to me.