!!! WARNING !!! This company is running a scam and gets away with it.
!!! WARNING !!! This company is running a scam and gets away with it. They will steal your money. Contracted for a move with a 2600cu ft truck including my tool boxes. Or
... Read More
!!! WARNING !!! This company is running a scam and gets away with it. They will steal your money. Contracted for a move with a 2600cu ft truck including my tool boxes. Originally paid for a 2100 Cu ft. Pictures and emails of tool boxes and all stuff being moved-No problem they said. On move day they came with a truck of about 1700 cu ft NOT 2600. Then they proceeded to attempt to extort more money for another truck. The truck they came with was only up to 1700 cu ft, a full 900 cu ft too small.
They said they couldn't move any of my tool boxes and only some furniture and boxes saying it was too small for the lift gate. I measured and moved the larger box to the lift gate and the toolbox would fit all the way on and still had room to stand etc. They promised the toolboxes could be loaded, saw the pictures repeatedly over 2 months, and I even broke the largest down anyway from one large to 5 smaller. On move day the movers refused to move them without even trying or touching them and made a bunch of excuses besides the lift gate that was shot down.
They said they needed to transfer the items to another truck and even if they could load the toolboxes they couldn't get them on the semi-truck in LA to drive to Texas because they don't have lift gates. They knew they needed lift gates so why would they take the money and let us get to move day then send someone who has to do a transfer, has too small of a truck, and they don't have semi-truck lift gates. We were promised a "direct move" with "no transfer and "you're getting an expedited move..." on a recoded call, with notice I was recording. The movers that day attempted to extort more money out of us saying that even if they could load the toolboxes and get them on a simi, that they would need to rent a truck in Texas to transfer again to unload, wanting way more money for this.
They wanted more money to bring another truck. They brought too mall a truck to begin with. they needed 47% more capacity being 900 cubic feet too little. THEY DID NOT SEND THE CONTRACTED AMOUNT.
They had 4 people including the driver. 2 of them were too old to lift anything and complaining the boxes were "too heavy" even though no one lifted a finger or a box. I am disabled and my left side has the strength of an 8-year old and I could lift every box. They just stood around for 2 hours making excuses and doing nothing.
The broker, they apparently are not the movers, said that they would send another company the next day and promised calls back and they never did, they went MIA. The next day a company called but they had the same problem with no liftgate and the need to transfer the items but unable to. We had to be out that day or face a $1000 fee a day. We had to hire someone else.
This companies MO is get the money and keep it whether you get moved or not. Find the cheapest company and try to legitimize it saying contract this and contract that. They make verbal promises and contradict themselves and make you feel comfortable until move day when they start the real scamming. Then if you don't pay and threaten dispute, they turn on you like a rabid dog. On move day the trucking companies get the cash to pickup and drop off and come scamming for additional money. It is a Mob style racketeering operation. they say they are a family business, so was the mob, lol.
Don't believe their repones. You can watch my videos and listen to the audio of this whole 2 months. They should be arrested for running a criminal enterprise and defrauding people.
NEVER USE THIS FAKE NOT MOVING COMPANY BROKER. They will steal your money. They want to do the easy moves like you can do yourself with a U-Haul behind an SUV, not a real move. They never intended on moving us and new all along they couldn't do our move \because of the toolboxes then sent way too small of a truck to try to get a "breach of contract" out of us. We contracted a much larger truck so they breached contract. Their response below is LIES. They are LYING.
Move size: 4 Bedroom Home
Service cost:
$5500
