Nightmare
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
Moving company in Boynton Beach, FL
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
Showed on time and did a good job loading... thanks for safe ahip and his crew, wrap all items and make on blankets
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
1.Star Review Stay away from Safe Ship. The entire process felt misleading from start to finish. They quoted one price, then before pickup they called for a so-called “quality assurance” review and acted like inventory specialists, only for the cost to suddenly increase. By then, you’re already worried about losing your deposit if you cancel. The carrier they assigned to my move was We Haul Moving Services, and the experience only got worse from there. Communication was poor, pricing changed unexpectedly, and I felt pressured throughout the process. Instead of transparency, it felt like I was being pushed into accepting higher charges at the last minute. I would never use Safe Ship again and would strongly recommend that anyone considering them read the cancellation policy very carefully before paying a deposit. One of the worst moving experiences I’ve ever had.
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
Dwight and Don showed up 3/25/26 to pick up the furniture.they were awesome ,very polite ,helpful ,fast st packaging and highly recommend using this company David and Sons moving &trucking..Now just waiting on the delivery of our stuff to the house in NM.thank-you guys
⭐️⭐️⭐️⭐️⭐️ From start to finish, my movers made the process so easy. They carefully secured all my furniture and larger items, and they worked quickly without ever cutting corners. I appreciated their professionalism, friendly attitude, and clear communication about costs and paperwork. Moving can be stressful, but they truly took that stress away. I would absolutely recommend this company whether you’re moving locally or across the country.
Jonathan and Eric from Plymouth Van Lines were outstanding, very professional and friendly. They wrapped and protected everything very well. Definitely recommend these guys!
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Reviews summary
Recommended based on user reviews
178 reviews
Tim and Carlos were so helpful/ efficient with our move! Definitely recommend them to anyone looking to move. They wrapped all of our things and were super gentle with th ... Read More
All the guys were great! Very thorough, fast and friendly! Highly recommend! Guys, Tim Carlos and Rodo were terrific.
They tackled a tough move with professionalism and care, navigating stairs, over 100-degree heat, a thunderstorm, and more than two hours of traffic. Despite all of that, ... Read More
I am very Happy with the job they did. The team were very well organized and did take care of every detail and handled the process very smoothly. Marcell was an excelent ... Read More
My freind hired Express van lines to move our belongings into a storage unit and a few months later to move us into our new house. The logistics team was very accommodati ... Read More
The team was professional, efficient, and very careful with all of my belongings. They arrived on time, worked quickly, and made the whole moving process stress-free. Eve ... Read More
⭐️⭐️⭐️⭐️⭐️ From start to finish, my movers made the process so easy. They carefully secured all my furniture and larger items, and they worked quickl ... Read More
5 stars doesn’t feel like enough! Express van lines are the absolute best. They helped my daughter move in 2019 where they made two stops before moving us into a four f ... Read More
Jonathan and Eric from Plymouth Van Lines were outstanding, very professional and friendly. They wrapped and protected everything very well. Definitely recommend these g ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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