Moving company in Boynton Beach, FL
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
I'm giving Tyson and his moving crew 5 stars for the excellent service they provided from start to finish! On the front end, Tyson took care to explain what was involved in the entire process from start to finish so that I knew exactly what to expect. He provided great professional and courteous communication along the way. The crew of movers (3 in my case) arrived on time, were very efficient and careful, and overall did a wonderful job. I highly recommend Express Van Lines and would definitely use this company again for my next move..
I sincerely appreciate the assistance my daughter, Janice Fairbank, received from Ana at Rigo’s Delivery. She was not only polite and professional, but also demonstrated a genuine sense of care throughout our interaction. Her attentiveness and willingness to go above and beyond made the experience much smoother and far less stressful. Her support was truly valuable and very much appreciated.
1.Star Review Stay away from Safe Ship. The entire process felt misleading from start to finish. They quoted one price, then before pickup they called for a so-called “quality assurance” review and acted like inventory specialists, only for the cost to suddenly increase. By then, you’re already worried about losing your deposit if you cancel. The carrier they assigned to my move was We Haul Moving Services, and the experience only got worse from there. Communication was poor, pricing changed unexpectedly, and I felt pressured throughout the process. Instead of transparency, it felt like I was being pushed into accepting higher charges at the last minute. I would never use Safe Ship again and would strongly recommend that anyone considering them read the cancellation policy very carefully before paying a deposit. One of the worst moving experiences I’ve ever had.
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
My movers, Tim, Carlos and Antonio were not messing around. They came in swinging. After taking stock of what needed to go, they went at it! They wrapped, they disassembled, they supplied boxes, they did it all. The best part was they put me at ease. I’m not planning on moving anytime soon but they would be who I would request. Great job!!!
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
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Reviews summary
Recommended based on user reviews
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted ... Read More
178 reviews
I'm giving Tyson and his moving crew 5 stars for the excellent service they provided from start to finish! On the front end, Tyson took care to explain what was involved ... Read More
From start to finish the crew that packed my home were incredibly polite and professional. They really helped me out with the packing and making me feel comfortable with ... Read More
The crew did an excellent job packing out all of my household goods. They were professional, courteous and worked diligently to complete my packing. I would not hesitate ... Read More
I was incredibly impressed with Express van lines. They worked hard, paid attention to details, and ensured that everything was accomplished well and completely. I was mo ... Read More
Very helpful and professional. Would hire them again. Explained the process and made eve clear. Took good care of my items.
When the crew shows up there's no surprises. Moving company (Plymouth) arrived on the move date and had the unit cleared in no time. And, they take the time to make sure ... Read More
I was pretty nervous about hiring movers to move my personal belongings without me being present but so far my experience has been pretty good. My driver Ramon has been v ... Read More
I sincerely appreciate the assistance my daughter, Janice Fairbank, received from Ana at Rigo’s Delivery. She was not only polite and professional, but also demonstrate ... Read More
Tim, Carlos, Antonio, and Raul were awsome. They arrived on time, got to work and never stopped until everything was packed and loaded. They were professional, respectful ... Read More
My movers, Tim, Carlos and Antonio were not messing around. They came in swinging. After taking stock of what needed to go, they went at it! They wrapped, they disassembl ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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