Great Pick Up!
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
Moving company in Boynton Beach, FL
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
My movers arrived on time. Sammi and his team were immediately professional and ready to check my inventory. I have just retired and ready for a new adventue. They began to work, and started the items that were not boxed and began wrapping. You can tell these items will be safely and secruly transported. The team was Super fast and efficient . They made me feel very comfortable . I'm happy to feel like my move is safe. I have been nervous about letting all of my belongings leave without me with it. Thank you again so much for your expertise, and giving me a relaxed feeling that all will go smoothly. Thank you.
Eric and his team provided the best moving experience I've ever had. After multiple long-distance moves with both "ok" and bad companies, the difference here was night and day. What set them apart: Superb Communication: The dispatcher provided constant updates, and arrival notifications were precise. No guessing games! Professional & Courteous Crew: The team was polite, efficient, and took their work seriously. Exceptional Care: They handled all my items with incredible attention to detail. The packing of my fragile granite table was the most meticulous I have ever witnessed. Seamless Process: From start to finish, everything was perfectly coordinated and stress-free. I highly recommend this company to anyone who wants a perfect move. They are in a class of their own.
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
Backtight. Excellent service, professional, friendly, hardworking and patient with slow elevator!!! Thank you!!!!!
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
Dwight and Don showed up 3/25/26 to pick up the furniture.they were awesome ,very polite ,helpful ,fast st packaging and highly recommend using this company David and Sons moving &trucking..Now just waiting on the delivery of our stuff to the house in NM.thank-you guys
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
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Reviews summary
Recommended based on user reviews
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuf ... Read More
178 reviews
Eric and his team provided the best moving experience I've ever had. After multiple long-distance moves with both "ok" and bad companies, the difference here was night an ... Read More
I am so happy that Express Van Lines was referred to me. They had to deal with my emergency ordeal over thanksgiving , I did not think that anyone would be able to move a ... Read More
The movers arrived on time and communicated beforehand. Tim led the team so respectfully and took care of inventory and paperwork. Tim, Jon Carlos, and Henry worked effi ... Read More
My movers arrived on time. Sammi and his team were immediately professional and ready to check my inventory. I have just retired and ready for a new adventue. They bega ... Read More
They carefully wrapped everything that wasn’t boxed, they never stopped moving, and they handled all of our things professionally with care. Even with all the steps and ... Read More
Backtight. Excellent service, professional, friendly, hardworking and patient with slow elevator!!! Thank you!!!!!
Safe Ship Moving Company was amazing from start to finish! Their team was professional, efficient, and handled all my belongings with great care. The movers arrived on ti ... Read More
I had an amazing experience with this moving company! From start to finish, they were friendly, positive, and great communicators, keeping me updated every step of the wa ... Read More
I would give 5 stars to the actual movers that came to my apartment to help move everything. They were very friendly and helpful. They packed everything up very nicely an ... Read More
Excellent service from start to finish. The crew was on time, fast, and very careful with all my stuff. Jake was outstanding — professional, friendly, and went above an ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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