Moving company in Boynton Beach, FL
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
I was in a tough situation. I wildly miscalculated my own abilities with moving my own stuff. When I had realized my mistake, I had 2 days to move out my belongings. I found Safe Ship Moving through panicked Google searches. I called their number, no wait, immediate reassurance, help the very next day, within an hour of planning and contacting all their helpers. My stuff was picked up the very next day within 24 hours of scheduling, and the team reassured me throughout the entire process. The same day I had already recommended this company to a fellow neighbor who will be leaving themselves within the next year. Jake had been very professional and polite when verifying my personal experiences and asked I share to help the business reach more people. People who may have been in the same spot as I was just days ago. Thank you very much!
Dwight and Don showed up 3/25/26 to pick up the furniture.they were awesome ,very polite ,helpful ,fast st packaging and highly recommend using this company David and Sons moving &trucking..Now just waiting on the delivery of our stuff to the house in NM.thank-you guys
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
Angel and Nery were amazing!! Very professional and quick. Would recommend to anyone looking to move
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
I had such a great experience with the movers. They were so helpful and the price stayed the same which was amazing. They got everything done in a reasonable timeframe so I would definitely use them again if I had another move.
Showed on time and did a good job loading... thanks for safe ahip and his crew, wrap all items and make on blankets
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Reviews summary
Recommended based on user reviews
1.Star Review Stay away from Safe Ship. The entire process felt misleading from start to finish. They quoted one price, then before pickup they called for a so-called � ... Read More
178 reviews
Friendly workers. Wrapped all furniture in blankets to avoid scratching. Minimal time to pack. Quick in and out done
Dillon and Brandon from Express Van Lines were fantastic! They were prompt, professional, and made sure everything was handled with care. They kept me informed throughout ... Read More
Working with the safe ship moving has been a great experience. They’ve been very communicative throughout the whole process. Edson was very polite, courteous, and profe ... Read More
Tim and Carlos were fantastic! They were pleasant and fun and managed all the complications swiftly and to perfection.
Eric and Anthony were great! They helped me pack any last minute pieces and answered any questions I had. Eric helped talk me through the process and handled the boxes wi ... Read More
I was in a tough situation. I wildly miscalculated my own abilities with moving my own stuff. When I had realized my mistake, I had 2 days to move out my belongings. I ... Read More
I had such a great experience with the movers. They were so helpful and the price stayed the same which was amazing. They got everything done in a reasonable timeframe so ... Read More
Johnathan and his crew were super pro. Speedy, careful, and very friendly. I highly recommend these movers!
My furniture was picked up and wrapped by Plymouth Van Lines. The excellent service provided by Jonathan Torres and Tona was superb. They were there on time. They also ... Read More
Tim Calos, Antonio and their helper with Plymouth were excellent. They called giving us an estimate time of arrival so we did not have to wait 1/2 a day at the storage f ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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