Moving company in Boynton Beach, FL
My experience with Safe Ship Moving Services was disappointing. The relocation of my home was a nightmare, marked by delays and poor communication. Items were mishandled, and the team showed a lack of professionalism throughout the process. I would not recommend their services to anyone looking for a stress-free move.
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
Great experience from start to the end. Movers arrived on time , worked fast and careful. Everything was wrapped in blankets and delivered on time. Thanks ILYA for your help.
Dwight and Don showed up 3/25/26 to pick up the furniture.they were awesome ,very polite ,helpful ,fast st packaging and highly recommend using this company David and Sons moving &trucking..Now just waiting on the delivery of our stuff to the house in NM.thank-you guys
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
If I could give zero stars I would. This is a warning to anyone considering using this moving service, DO NOT!!! Unless you want to be ripped off and feel bamboozled every step of the way of an already very stressful time. This is a well oiled machine and they know exactly what they’re doing when it comes to SCAMMING customers. First we had a video call with someone who literally laid eyes on everything we had to move and gave us a quote. Fast forward to a couple of days before the move was scheduled for, we had another call (not video) to “finalize” and go over everything again to make sure they had everything correct and “enough space in the truck”. Lo and behold - the guy says “this is way different than what I had here in front of me from your initial VIDEO call” and proceeds to MORE THAN DOUBLE the initial estimate we were given. This was a few days before we were supposed to move - giving us very limited options or time to find any other option. Since we felt that at that point starting over would be extremely stressful and not a realistic option - we went along with this absurd new price. Basically every step of the way, additional charges continued to be added, we paid for expedited delivery and our stuff came days later than promised. Please, for the love of god, save yourself the headache and massive loss of money and go with a reputable moving company as this sad excuse of a business is nothing but a SCAM.
I scheduled my move weeks in advance and confirmed the appointment the day before, but the movers didn’t show up on the scheduled day. I called multiple times and got no response. When someone finally answered, they claimed there was a scheduling error and said the earliest they could reschedule was three days later. I was left scrambling to find a last-minute replacement. Completely unreliable and unprofessional.
When my belongings finally arrived, several pieces of furniture were wet and smelled musty. It’s clear that they were not stored or transported properly. My mattress was ruined, and several boxes had water damage, making the contents unusable. They offered no apology or reimbursement and told me it wasn’t their responsibility. Absolutely unacceptable.
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
Angel and Nery were amazing!! Very professional and quick. Would recommend to anyone looking to move
At My Good Movers, we believe peace of mind starts with verified credentials. Safe Ship Moving Services holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
1.Star Review Stay away from Safe Ship. The entire process felt misleading from start to finish. They quoted one price, then before pickup they called for a so-called � ... Read More
178 reviews
Great experience from start to the end. Movers arrived on time , worked fast and careful. Everything was wrapped in blankets and delivered on time. Thanks ILYA for yo ... Read More
Moving services were not utilized. This is a review of Safe Ship Customer Service. Due to an unfortunate and unexpected injury, our move had to be pushed back indefini ... Read More
Very fast and professional. They showed up on time with a good size truck . The movers where very nice .
Picked up on time looking forward to getting everything delivered in two weeks time. Very professional.
If I could give zero stars I would. This is a warning to anyone considering using this moving service, DO NOT!!! Unless you want to be ripped off and feel bamboozled ever ... Read More
When my belongings finally arrived, several pieces of furniture were wet and smelled musty. It’s clear that they were not stored or transported properly. My mattress wa ... Read More
I scheduled my move weeks in advance and confirmed the appointment the day before, but the movers didn’t show up on the scheduled day. I called multiple times and got n ... Read More
My experience with Safe Ship Moving Services was disappointing. The relocation of my home was a nightmare, marked by delays and poor communication. Items were mishandled, ... Read More
Perfectly fast moving SLAVA AND ALEX, were fantastic. Definitely will recommend them for any move for anyone. Fast and courteous service. Very professional and personable ... Read More
Rudy, Carlos and Ilia were the sweetest and most helpful movers I have ever had the pleasure of conducting business with. Even when we hit a bump in the road and I got em ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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