Moving company in Boynton Beach, FL
Simon and his partners were wonderful! Quick, thorough, and transparent. It was a great experience overall!
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
team were friendly, polite, efficient and careful. It was a pleasure working with them and doing business together. I was anxious about the move having a piano, but they did a great job of making sure it was moved securely even down a third floor apartment. The company was helpful in knowing what to expect. Even though it was more expensive than originally anticipated I appreciated the efforts.
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
Simon and Geime were absolutely amazing! They took their time and paid meticulous attention to detail. They packed up the entire apartment and loaded it onto the truck in record time. I highly recommend this service to anyone in need of professional packing and moving services.
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
The move went extremely well the crew came in and packed everything they were so fast and efficient i have recently been injured and for my elderly age we truly appreciate the crew of Diego Luis Juan they were excellent i would recommend this company and their services based on the experience I had with this wonderful crew
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
Showed on time and did a good job loading... thanks for safe ahip and his crew, wrap all items and make on blankets
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
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Reviews summary
Recommended based on user reviews
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of sch ... Read More
178 reviews
Simon and his team were great! They took care of all of our 4 bedroom 3 bath house + basement. I didn’t have a single worry! They were respectful and carefully handled ... Read More
Movers Elmer and his team did a great job. I am very happy with them. Thanks American knights moving.
The move went extremely well the crew came in and packed everything they were so fast and efficient i have recently been injured and for my elderly age we truly appreciat ... Read More
Simon and his friend were so great at moving my things out of my house into the van safely and efficiently. They were also both very friendly! would recommend'! :) ... Read More
Simon and his partners were wonderful! Quick, thorough, and transparent. It was a great experience overall!
Simon and Geime were absolutely amazing! They took their time and paid meticulous attention to detail. They packed up the entire apartment and loaded it onto the truck in ... Read More
Thank you for the help! Great work. Everything has been pleasant so far. They are even packing some things that I forgot
Premiere Moving was on time and very respectful of our things and the new house. They worked fast and they were very gracious. Thank you Safe ship and Premier Moving you ... Read More
Absolutely fantastic service!!! This would be my second time using Express Van Lines. They did an excellent job the first time that's why I returned for their services. E ... Read More
team were friendly, polite, efficient and careful. It was a pleasure working with them and doing business together. I was anxious about the move having a piano, but they ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Safe Ship Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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