Great Pick Up!
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
Moving company in Boynton Beach, FL
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
My Grandma hired Express Van Lines to come and pack up two of her rooms and then transport those boxes into her storage unit. Nick and Greg were our movers and they did a fantastic job! They were courteous, respectful, and worked so hard to deliver outstanding customer service. We cannot say enough how impressed we were with both of them. We highly recommend Express Van Lines for your moving needs!
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
The gentlemen that came to pick up my stuff were a great help and super professional. Got the job done quick and easy, and showed a lot of care for my more fragile items. Thank you Kareem, Alex, and Jason! 10/10
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
I had such a wonderful experience can't thank them enough!! They were so kind on time and kept constant contact with me! Made my move so early they also moved in less than an hour!!
1.Star Review Stay away from Safe Ship. The entire process felt misleading from start to finish. They quoted one price, then before pickup they called for a so-called “quality assurance” review and acted like inventory specialists, only for the cost to suddenly increase. By then, you’re already worried about losing your deposit if you cancel. The carrier they assigned to my move was We Haul Moving Services, and the experience only got worse from there. Communication was poor, pricing changed unexpectedly, and I felt pressured throughout the process. Instead of transparency, it felt like I was being pushed into accepting higher charges at the last minute. I would never use Safe Ship again and would strongly recommend that anyone considering them read the cancellation policy very carefully before paying a deposit. One of the worst moving experiences I’ve ever had.
Professional, polite and efficient. Thanks for taking such good care of my belongings. I would highly recommend them
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Reviews summary
Recommended based on user reviews
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
178 reviews
the movers were efficient and nice. I didn't have to wait a long time to receive my items. Thanks to Rhino things went smoothly
Express Van Lines did an incredible job with my recent move. The team was very professional, arrived on time, and worked efficiently while taking great care of all my bel ... Read More
They also helped with packing and labeling everything neatly, which made unpacking so much easier later. Nothing was damaged or lost, everything arrived perfectly at the ... Read More
I had such a wonderful experience can't thank them enough!! They were so kind on time and kept constant contact with me! Made my move so early they also moved in less tha ... Read More
Would give 0 stars if I could. Booked a Houston to Denver move that is not even over yet, paid $3800 and am being told I will owe even more on drop off. The sales person ... Read More
Tim, Carlos, and Donnie were prompt, professional, courteous and fast. They made the tasks look easy and I know they were not. I would certainly recommend them. ... Read More
Professional, polite and efficient. Thanks for taking such good care of my belongings. I would highly recommend them
Donnie and Tim from Plymouth Van Lines did a fantastic job with quickly getting my boxes out and onto the truck. The furniture wrapping was done very comprehensively. The ... Read More
The gentlemen that came to pick up my stuff were a great help and super professional. Got the job done quick and easy, and showed a lot of care for my more fragile items. ... Read More
My Grandma hired Express Van Lines to come and pack up two of her rooms and then transport those boxes into her storage unit. Nick and Greg were our movers and they did a ... Read More
Safe Ship Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
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