Oct 10, 2026
Bait & Switch
Initial estimate for 350 cubic feet came in at a reasonable price. However, after adjusting for count changes, cubic feet doubled. That’s on us. However, they wanted to charge 3x the initial quoted price at the door. Felt like a bait and switch. We canceled and would rather lose the deposit than accept this scam. We were told during the initial sale that they wouldn’t do this and that feels like a lie. To add insult to injury, they told the movers that I had changed my mind about the pricing, and then never informed them that I'd canceled - leaving the drivers sitting outside for 3 hours after my last call before we had to tell them ourselves that we canceled. Poor communication, poor business practices, did not provide their movers with equipment they needed including dollies, braces, etc., and did not keep them informed. Bad business all around.
Apr 01, 2026
Miving from California to New Mexico
Dwight and Don showed up 3/25/26 to pick up the furniture.they were awesome ,very polite ,helpful ,fast st packaging and highly recommend using this company David and Sons moving &trucking..Now just waiting on the delivery of our stuff to the house in NM.thank-you guys
Sep 28, 2025
Illinois Bound
My movers, Tim, Carlos and Antonio were not messing around. They came in swinging. After taking stock of what needed to go, they went at it! They wrapped, they disassembled, they supplied boxes, they did it all. The best part was they put me at ease. I’m not planning on moving anytime soon but they would be who I would request. Great job!!!
Mar 29, 2026
Roy’s Moving
Angel and Nery were amazing!! Very professional and quick. Would recommend to anyone looking to move
Jun 16, 2026
Amazing Movers!
Ivan and his crew with Continental Van Lines were absolutely outstanding. They were professional, hardworking, courteous, and delivered everything safely and ahead of schedule. They deserve tremendous credit and made what is normally a stressful experience go very smoothly. Job very well done! My only feedback concerns communication from SafeShip's corporate office. I paid for the upgraded 48-hour pickup window and, at several points before pickup and delivery, found myself having to proactively track down information and clarify details. And, I get it, this is an extremely busy season for moving. One particularly stressful moment occurred when I was told my move was nearly cancelled because I had not confirmed a time window, despite never having been informed that confirmation was required. Everything ultimately worked out, thanks largely to the professionalism of the moving crew, and all of my belongings arrived in great condition. I simply hope SafeShip invests in clearer and more proactive communication—or even a standard communication script/template—because the amazing quality of the movers deserves to be matched by the quality of the customer experience and parent company.
Apr 02, 2026
Great move!
Packers and movers were great. Very thorough. Highly recommend for moves including Heaney or fragile items.
Mar 26, 2026
Great Pick Up!
I am moving to a different state and the team packed up everything quickly and were still very kind even though they had to deal with my apartment’s freight elevator issues (that were not their fault). Would 100% recommend!
Aug 15, 2026
STAY AWAY FROM THIS COMPANY!!!
I would give 0 star (or even negative) if I could. This whole experience with Safe Ship has been a nightmare. Starting from pick up to current. They picked up my stuff on 7/9 and I still haven't received it. I was initially told it usually takes 14-21 business days. Before the pick up, I was given the pick up window (1-2 days) and told to be notified at least 24 hours in advance for the exact date & time of pick up. However, they never contacted me and I had to call them first and that was when I got notified of the exact pick up date and time, which was the night before (~10 hours before). What if I didn't call them first? Were they going to notify me the morning of like 2 hours before they come? They never communicate clearly and will always give you the "estimate", which they will tell you it's "NOT guaranteed". And it's been more than a month and I'm still waiting to receive my shipment. And there was not a single communication that was initiated by Safe Ship. I always have to call them first or open a ticket for them to provide me any update. When I called this Tuesday, I was told that the truck has left on Monday and it will be arriving either this Friday or Saturday. When I called again on Thursday because I needed to know if they were coming on Friday, now they were telling me the truck has left on Wednesday and it will be arriving either Sunday or Monday. They lie to you and will never give you the exact ETA. I have a few moving experiences, but this has been the WORST experience I've ever had. I'm not a type of person who normally leaves a review but I had to for Safe Ship, to help other people to not go through this nightmare. Do NOT use Safe Ship for your move, and you're welcome.
Aug 05, 2026
Nightmare
What a nightmare!! No communication. No idea where our things are 60 days after pickup. Just a brutally bad experience. Looks like quite a few bit/employee reviews on here because there’s no way these people could get 4.7 stars.
Oct 01, 2025
Thank you, Ana
I sincerely appreciate the assistance my daughter, Janice Fairbank, received from Ana at Rigo’s Delivery. She was not only polite and professional, but also demonstrated a genuine sense of care throughout our interaction. Her attentiveness and willingness to go above and beyond made the experience much smoother and far less stressful. Her support was truly valuable and very much appreciated.
