Moving company in Pompano Beach, FL
I was most worried about my large, flat-screen TV and my vinyl record collection. The mover, Wendell, had special boxes for both. He packed the TV in a fitted cardboard sleeve with foam corners. The records went into sturdy boxes with dividers. He carried the TV box himself and placed it right where my stand was going.
If zero stars were an option, I'd choose it. The crew showed up on time and loaded everything carefully, which earns a star. But everything that's happened since wipes that out entirely. It's now been 30 days without any of my belongings, aside from what fit in my car -not much, with two dogs along for the drive from Texas to Florida. When I booked, I thought I'd done my due diligence and gotten multiple bids. When I mentioned to a competing company that Reliant Moving Solutions had quoted me $500 less, they warned me it would take at least a month to deliver. I went back to my Reliant Moving Solutions contact to confirm the timeline, and he told me -- in writing -- that 14 days was the absolute worst case. When he sent the deposit paperwork, I asked about the fine print referencing a 30-business-day delivery window. He said, and I quote: "that is mandated by the DOT and by law any interstate mover has to put that into their contracts. But it will never take that long." Here I am, one month in, and Reliant Moving Solutions is now citing that same 30-business-day window as the actual terms of our agreement. That's six weeks of sleeping on an air mattress - no TV, no furniture, no kitchenware. My route and truck haven't even been scheduled, let alone delivered. I could have planned around this if they'd been upfront from the start. Instead, they lied outright- the 30-day window isn't DOT-mandated, and 14 days was never their worst case, let alone realistic. Take a closer look at their positive Google reviews: they all read the same, come from accounts with exactly one review, and name-check the moving crew. Save yourself the mistake I made. Stay far away -this is the most disorganized, incompetent operation I've dealt with, and their ethics match.
I arranged the service on short notice, not knowing what to expect. The movers from this company showed up on time and handled the whole process without making it complicated.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Do not use this company. This was by far the worst moving experience I’ve ever had. From the beginning, communication was terrible and we were misled every step of the way. We were originally told our move would take place between the 6th and 9th. Then it was pushed to the 10th, and they promised to call with an exact arrival time. Instead, they called midday to say they had just finished another job, and that’s when we found out they were still 8 hours away, meaning they didn’t arrive until late that night. When they finally arrived, they claimed we had exceeded the space we reserved even though we had told them from the start we were moving from a three-bedroom home and provided a detailed list of our belongings. They even admitted that 11 out of their 12 deliveries that day had been underquoted, yet somehow expected us to believe it was just the broker’s mistake. Then came the surprise charges. They tried charging us for packing even though we packed everything ourselves, along with additional mileage fees after telling us the estimate was low because movers were already in the area. Before the move, I even confirmed our king-size bed frame, TV size, and other large items. They charged us an additional deposit for possible extra items and promised it would be adjusted if we didn’t bring them. It never was. The final price was so inflated that we couldn’t afford to move our belongings. We lost our deposit and were left states away without our furniture or basic household essentials. This company’s business practices felt dishonest from start to finish. Save yourself the stress, hidden fees, and broken promises hire someone else.
A huge thank you to Tony for helping me move my art studio. I have several large canvases and crates of supplies that are very messy and fragile. The team was very careful not to touch the surfaces of the paintings while they were carrying them. They used special wardrobe boxes to keep my fabrics from getting wrinkled. This was a great experience.
Found these guys at the very last minute, and honestly, they saved me. I am really glad I went with them because they just handled everything without any drama. Very hard working group of guys
Overall, the move went well as I had to transfer stored materials from one work site to another on short notice. The movers started by clearing the larger sections first, so smaller items were not buried. They moved things in groups based on where they were going and kept pathways open the whole time. When something didn't fit the first plan, they adjusted rather than forcing it.
The entire process was seamless. From the first phone call to the final box being unloaded, Reliant Moving Solutions was professional. The crew worked hard, took short breaks, and kept a positive attitude all day. They moved my family's four-bedroom home efficiently. Everything arrived intact. A top-notch moving company.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
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Reviews summary
Recommended based on user reviews
128 reviews
I arranged the service on short notice, not knowing what to expect. The movers from this company showed up on time and handled the whole process without making it complic ... Read More
We needed help shifting things out for a renovation, and the team made it simple. Gary and the team followed instructions without needing reminders. It wrapped up cleanly ... Read More
Overall, the move went well as I had to transfer stored materials from one work site to another on short notice. The movers started by clearing the larger sections first, ... Read More
A huge thank you to Tony for helping me move my art studio. I have several large canvases and crates of supplies that are very messy and fragile. The team was very carefu ... Read More
I was most worried about my large, flat-screen TV and my vinyl record collection. The mover, Wendell, had special boxes for both. He packed the TV in a fitted cardboard s ... Read More
I signed with a different company based on the best price. When the truck shower they tried to triple my price. In a panic I called Reliant after I found them online. Tol ... Read More
I'm really dissatisfied with the service! They exerted every effort to win the client. However, there was no news once my things arrived at the inventory! Delivery took s ... Read More
The entire process was seamless. From the first phone call to the final box being unloaded, Reliant Moving Solutions was professional. The crew worked hard, took short br ... Read More
I recently used Reliant Moving Solutions, and I couldn’t be more satisfied with the experience. From start to finish, their team was professional, efficient, and incred ... Read More
Found these guys at the very last minute, and honestly, they saved me. I am really glad I went with them because they just handled everything without any drama. Very hard ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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