Moving company in Pompano Beach, FL
My office relocation went without problems. The movers labeled the files clearly, packed the electronics safely, and set up the desks where I wanted them. Their organization saved us time and avoided the usual moving day chaos.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During the delay, I had no furniture, no kitchen supplies, and very few personal items, forcing me to spend additional money on temporary necessities. When I contacted them about missing possessions, I received rude responses and very little help. The company delayed resolving my claim for weeks and only acted after I escalated the issue to management. Overall, this was an incredibly stressful and disappointing experience that I would never want to repeat.
Do not use this company. This was by far the worst moving experience I’ve ever had. From the beginning, communication was terrible and we were misled every step of the way. We were originally told our move would take place between the 6th and 9th. Then it was pushed to the 10th, and they promised to call with an exact arrival time. Instead, they called midday to say they had just finished another job, and that’s when we found out they were still 8 hours away, meaning they didn’t arrive until late that night. When they finally arrived, they claimed we had exceeded the space we reserved even though we had told them from the start we were moving from a three-bedroom home and provided a detailed list of our belongings. They even admitted that 11 out of their 12 deliveries that day had been underquoted, yet somehow expected us to believe it was just the broker’s mistake. Then came the surprise charges. They tried charging us for packing even though we packed everything ourselves, along with additional mileage fees after telling us the estimate was low because movers were already in the area. Before the move, I even confirmed our king-size bed frame, TV size, and other large items. They charged us an additional deposit for possible extra items and promised it would be adjusted if we didn’t bring them. It never was. The final price was so inflated that we couldn’t afford to move our belongings. We lost our deposit and were left states away without our furniture or basic household essentials. This company’s business practices felt dishonest from start to finish. Save yourself the stress, hidden fees, and broken promises hire someone else.
I had a very disappointing experience with this moving company. The movers arrived much later than the scheduled time without informing me. They handled my furniture carelessly, and several items were scratched. The team also seemed unorganized throughout the move. I would not recommend this service to anyone.
State-to-state moving went without issues. The truck was loaded carefully, fragile belongings were padded, and the delivery was right on time. It gave me confidence the entire time, and I ended the day completely relieved.
Booking the service was easy, but the actual moving day was a disaster. The movers arrived late and seemed completely unprepared. Communication was poor from beginning to end. The final cost was much higher than the original quote. I regret choosing this company.
I expected a smooth move, but everything went wrong. The movers were slow and kept wasting time. They charged extra fees that were never mentioned before. The entire process was stressful and poorly managed. I won't use this company again.
Patrick impressed me with his professionalism. He stayed calm, answered questions, and checked fragile boxes personally. He was so attentive and gave me total peace of mind throughout the entire process.
BEWARE OF THESE MOVERS!!! We recently moved cross country from California to North Carolina. We researched and spoke with 3 companies, based on ratings and reviews, and eventually selected (Reliant Moving Solutions). It's true what people say about reviews - are they real or are they bots? I can only say that our experience with IVL was a horror show. It was the move from hell! When I initiated the contract, their communication was virtually instantaneous. After I paid my deposit, the communication was virtually non-existent. It would take days or even a week before anyone got back to me. And that was before we even moved. The chaos started the day the movers came to load up our household goods. First, the truck arrived late, and they had a hand-painted cardboard sign on the door of cab that said "Reliant Moving Solutions". Clearly not Reliant Moving Solutions movers but a third party. As they neared the end of loading up, they realized the truck they brought wasn't big enough, so they had to go get another one. They also ran out of tags for all our goods and had to handwrite on the ones remaining. The home office had miscalculated the size truck that was needed. Not a good sign and it turned out to be a huge when it came to lost items. Then it got worse. I had notified Reliant Moving Solutions of our move-in date a full 38 days before the actual move-in date! They noted it and then for a month I never heard a word. I sent emails and voice mails and texts for over 2 weeks before someone got back to me saying "Your move is still 2 weeks away, so you won't hear from us until a few days before. Emails will not be answered until then." Two days before the delivery date I called and emailed again. Crickets. Finally on the day of the scheduled move, I called asking the ETA of the movers. The person I spoke to said there would not be a delivery for us that day. I asked when we can expect delivery but she couldn't answer. I then asked, "Do you even know where our stuff is?" She paused (not a good sign) and said, "I will have to get back to you". She did, about an hour later. She told me our goods were still in California and nothing had been done to initiate the move. We were stunned! We then asked when we could expect delivery and she could not tell us. Two weeks after the scheduled delivery date our goods finally arrived. Someone at Reliant Moving Solutions said they were allowed to take up to 2-21 days to deliver. I said that's fine, but you had 38 days to get it done and now you tell us you are going to add another 2-21 days onto the delivery date! But that wasn't the end of this Reliant Moving Solutions mess. The driver showed up with the truck with our goods, but he was alone and said we might have to wait until the next day so he could get some help. He then told us he was placing an ad on Craig's List to try and get people to help him to unload. At that point, I notified Reliant Moving Solutions dispatcher and told him, "What the hell kind of organization are you running?" To date he has not replied. Maybe he doesn't know how or what to say. Once we finished unpacking, we were missing 7 items and had numerous items broken. But that was bound to happen. Since they miscalculated the size of the truck and the number of labels for each of our items, it was a no brainer that the ones they had to hand write on were probably never going to reach us. Standing in our driveway on moving day watching these guys scramble, we knew it would be a miracle if all our goods arrived. And they didn't. All we can say to those of you who may be considering Reliant Moving Solutions for your move - DON'T!!! There are other companies out there that must be better. The Reliant Moving Solutions website claims they are recommended by Forbes. Maybe they are, but who really knows? Is it a true review or was it purchased? I can't believe a company like Forbes would ever endorse a company like International Van Lines if they knew what a terrible company it is. Reliant Moving Solutions gets an "F" for service, communication, honesty, and commitments. If you do hire Reliant Moving Solutions for your move, you do so at your own risk. You have been forewarned!!!
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Reviews summary
Recommended based on user reviews
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike ... Read More
128 reviews
I expected a smooth move, but everything went wrong. The movers were slow and kept wasting time. They charged extra fees that were never mentioned before. The entire proc ... Read More
I had a very disappointing experience with this moving company. The movers arrived much later than the scheduled time without informing me. They handled my furniture care ... Read More
I wasn't sure how my move would go, but the crew made it feel effortless. They showed up on time, packed everything securely, and worked fast. Nothing was damaged, and th ... Read More
My office relocation went without problems. The movers labeled the files clearly, packed the electronics safely, and set up the desks where I wanted them. Their organizat ... Read More
Long-distance moving usually makes me nervous, but this team stayed professional. Fragile items arrived safely, heavy furniture stayed intact, and the delivery was right ... Read More
State-to-state moving went without issues. The truck was loaded carefully, fragile belongings were padded, and the delivery was right on time. It gave me confidence the e ... Read More
I’ve moved several times before, but Reliant Moving Solutions made this the easiest. Everything was packed neatly, loaded quickly, and delivered safely. They even helpe ... Read More
Austin stayed hands-on during my long-distance move. He guided the crew, checked fragile items, and kept me reassured. His involvement made me feel like everything was be ... Read More
Patrick impressed me with his professionalism. He stayed calm, answered questions, and checked fragile boxes personally. He was so attentive and gave me total peace of mi ... Read More
They arrived to pick up my property at midnight on a Sunday. Tried to increase the amount I was to pay and then only took half what was on the list. I’m writing the rev ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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