Jul 28, 2026
This is by far the worst moving company I’ve dealt with.
If zero stars were an option, I'd choose it. The crew showed up on time and loaded everything carefully, which earns a star. But everything that's happened since wipes that out entirely. It's now been 30 days without any of my belongings, aside from what fit in my car -not much, with two dogs along for the drive from Texas to Florida. When I booked, I thought I'd done my due diligence and gotten multiple bids. When I mentioned to a competing company that Reliant Moving Solutions had quoted me $500 less, they warned me it would take at least a month to deliver. I went back to my Reliant Moving Solutions contact to confirm the timeline, and he told me -- in writing -- that 14 days was the absolute worst case. When he sent the deposit paperwork, I asked about the fine print referencing a 30-business-day delivery window. He said, and I quote: "that is mandated by the DOT and by law any interstate mover has to put that into their contracts. But it will never take that long." Here I am, one month in, and Reliant Moving Solutions is now citing that same 30-business-day window as the actual terms of our agreement. That's six weeks of sleeping on an air mattress - no TV, no furniture, no kitchenware. My route and truck haven't even been scheduled, let alone delivered. I could have planned around this if they'd been upfront from the start. Instead, they lied outright- the 30-day window isn't DOT-mandated, and 14 days was never their worst case, let alone realistic. Take a closer look at their positive Google reviews: they all read the same, come from accounts with exactly one review, and name-check the moving crew. Save yourself the mistake I made. Stay far away -this is the most disorganized, incompetent operation I've dealt with, and their ethics match.
Jul 24, 2026
I would never recommend New Reliant Moving Solutions to anyone.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
Mar 02, 2026
I felt happy with how the move turned out.
The whole move went better than I expected, and it felt good once it was done. The crew kept working the entire day and didn’t slow down or waste time. They handled my things with care, so nothing got dirty or misplaced. I didn’t have to deal with any problems after reaching the new place. Overall, the job was done in a smooth way, and I felt happy with how the move turned out.
Mar 02, 2026
The team was honest from start to finish.
After shutting down our temporary prep area, we had a lot of racks, sealed bins, and boxed supplies to move. The moving team I hired handled the clutter well and didn't block the layout. They shifted the items out one by one without piling things too high. The supervisor made sure the stuff was secure for the drive. It was a steady process, and when we reached the new location.
Feb 26, 2026
I would definitely use this service again.
Even moving across town, I was nervous about damage. But every piece of furniture arrived intact, every box made it safely. The movers stayed upbeat, which actually made the day feel lighter. Nothing but a positive experience.
Feb 25, 2026
It was really helpful.
The movers worked with impressive teamwork. They lifted heavy furniture together, secured fragile items, and kept a steady pace. Watching them coordinate gave me complete trust in their process, which made the day feel much lighter.
Aug 04, 2026
Don’t…just don’t
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Feb 24, 2026
It was a solid experience that helped me get settled.
This team helped me move a bunch of boxes and electronics from my old place to storage. The moving team was able to pack and load all the things on the truck in a few hours. Then, they delivered the load safely and made sure that we unpacked without any stress.
Jul 20, 2026
I cannot recommend them based on my experience.
I had a very disappointing experience with this moving service. The team arrived much later than the scheduled time without giving any proper update. They handled my furniture carelessly and did not seem experienced. A few of my items were scratched during the move. The staff was not friendly and ignored my concerns. Communication was poor throughout the entire process. The final cost was also higher than I expected. Overall, the service was stressful instead of helpful. I would not choose this company again. I cannot recommend them based on my experience.
Mar 03, 2026
The move was completed in just a few hours without any problem.
If you need a team that actually listens to where things go, these are the guys. I had a specific layout for my new apartment. I checked through my things later that evening, and all things were handled with great care. The drive was quite long, but the transition into the new property went well. I would book the same service again if needed.
