Moving company in Pompano Beach, FL
Booking the service was easy, but the actual moving day was a disaster. The movers arrived late and seemed completely unprepared. Communication was poor from beginning to end. The final cost was much higher than the original quote. I regret choosing this company.
Reliant Moving Solutions moved my mother to her new place, and she would not stop talking about how polite everyone was. She is very particular about her belongings, and she told me nothing was mishandled. That was more than enough for me to be satisfied.
I honestly did not know what to expect when I booked Reliant Moving Solutions because I had never hired movers before. The whole process was explained clearly, and I never felt like there were hidden fees or surprises along the way. The movers treated my belongings with respect and even helped me unpack a few heavy items before they left. I will never move on my own again after this experience.
Two weeks ago, I used Reliant Moving Solutions to move from a house into a smaller apartment. They helped me figure out what furniture would actually fit in the new place before I paid for anything. That saved me from storing stuff I did not need.
I found the pricing for this service to be very fair for the quality of work they provided. Reliant Moving Solutions handled the loading process effectively and ensured that my valuables were safe. It was a good move.
After Mark confirmed the date, I was ready for moving day. The team worked together and took care of all my boxes. It was nice seeing people who know how to do their job.
BEWARE OF THESE MOVERS!!! We recently moved cross country from California to North Carolina. We researched and spoke with 3 companies, based on ratings and reviews, and eventually selected (Reliant Moving Solutions). It's true what people say about reviews - are they real or are they bots? I can only say that our experience with IVL was a horror show. It was the move from hell! When I initiated the contract, their communication was virtually instantaneous. After I paid my deposit, the communication was virtually non-existent. It would take days or even a week before anyone got back to me. And that was before we even moved. The chaos started the day the movers came to load up our household goods. First, the truck arrived late, and they had a hand-painted cardboard sign on the door of cab that said "Reliant Moving Solutions". Clearly not Reliant Moving Solutions movers but a third party. As they neared the end of loading up, they realized the truck they brought wasn't big enough, so they had to go get another one. They also ran out of tags for all our goods and had to handwrite on the ones remaining. The home office had miscalculated the size truck that was needed. Not a good sign and it turned out to be a huge when it came to lost items. Then it got worse. I had notified Reliant Moving Solutions of our move-in date a full 38 days before the actual move-in date! They noted it and then for a month I never heard a word. I sent emails and voice mails and texts for over 2 weeks before someone got back to me saying "Your move is still 2 weeks away, so you won't hear from us until a few days before. Emails will not be answered until then." Two days before the delivery date I called and emailed again. Crickets. Finally on the day of the scheduled move, I called asking the ETA of the movers. The person I spoke to said there would not be a delivery for us that day. I asked when we can expect delivery but she couldn't answer. I then asked, "Do you even know where our stuff is?" She paused (not a good sign) and said, "I will have to get back to you". She did, about an hour later. She told me our goods were still in California and nothing had been done to initiate the move. We were stunned! We then asked when we could expect delivery and she could not tell us. Two weeks after the scheduled delivery date our goods finally arrived. Someone at Reliant Moving Solutions said they were allowed to take up to 2-21 days to deliver. I said that's fine, but you had 38 days to get it done and now you tell us you are going to add another 2-21 days onto the delivery date! But that wasn't the end of this Reliant Moving Solutions mess. The driver showed up with the truck with our goods, but he was alone and said we might have to wait until the next day so he could get some help. He then told us he was placing an ad on Craig's List to try and get people to help him to unload. At that point, I notified Reliant Moving Solutions dispatcher and told him, "What the hell kind of organization are you running?" To date he has not replied. Maybe he doesn't know how or what to say. Once we finished unpacking, we were missing 7 items and had numerous items broken. But that was bound to happen. Since they miscalculated the size of the truck and the number of labels for each of our items, it was a no brainer that the ones they had to hand write on were probably never going to reach us. Standing in our driveway on moving day watching these guys scramble, we knew it would be a miracle if all our goods arrived. And they didn't. All we can say to those of you who may be considering Reliant Moving Solutions for your move - DON'T!!! There are other companies out there that must be better. The Reliant Moving Solutions website claims they are recommended by Forbes. Maybe they are, but who really knows? Is it a true review or was it purchased? I can't believe a company like Forbes would ever endorse a company like International Van Lines if they knew what a terrible company it is. Reliant Moving Solutions gets an "F" for service, communication, honesty, and commitments. If you do hire Reliant Moving Solutions for your move, you do so at your own risk. You have been forewarned!!!
Donald walked me through everything before the move started, which I really appreciated because I had a lot of questions. He answered everything without making me feel like I was wasting his time. The actual move went really well, too.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
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Reviews summary
Recommended based on user reviews
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During ... Read More
128 reviews
After Mark confirmed the date, I was ready for moving day. The team worked together and took care of all my boxes. It was nice seeing people who know how to do their job. ... Read More
Ronald was extremely helpful when it came to organizing the furniture in the new apartment. The crew worked hard from start to finish and stayed focused on the task until ... Read More
I found the pricing for this service to be very fair for the quality of work they provided. Reliant Moving Solutions handled the loading process effectively and ensured t ... Read More
Two weeks ago, I used Reliant Moving Solutions to move from a house into a smaller apartment. They helped me figure out what furniture would actually fit in the new place ... Read More
I had several display boards and chairs to relocate from IA to NY. The crew worked quietly and kept asking where things should go. They managed to fit all of it in one tr ... Read More
I honestly did not know what to expect when I booked Reliant Moving Solutions because I had never hired movers before. The whole process was explained clearly, and I neve ... Read More
Everything went smoothly from the moment they arrived. During my move, there wasn't any confusion or delays. They inquired about the placement of things and completed the ... Read More
The building I was moving into had a lot of stairs, and I thought that was going to be a problem. The crew handled it without any complaints and got everything up without ... Read More
Reliant Moving Solutions moved my mother to her new place, and she would not stop talking about how polite everyone was. She is very particular about her belongings, and ... Read More
Donald walked me through everything before the move started, which I really appreciated because I had a lot of questions. He answered everything without making me feel li ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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