Moving company in Pompano Beach, FL
We were new in town and had no idea who to hire for our move. We found Reliant Moving Solutions online and decided to give them a try. The crew was friendly and took great care with our boxes of books and fragile kitchen items. Nothing was broken. They made us feel at ease during a time that is normally quite hectic.
Reliant Moving Solutions helped me move a giant sectional couch that would not fit through my front door. One of the guys figured out to take the legs off and bring it in through the sliding glass door instead. I never would have thought of that.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
I used the full packing service for my mother’s retirement community move. They carefully labeled every box and organized her items perfectly. Everything was unpacked and set up in her new room, including making the bed! This level of comprehensive service was extremely helpful for our family. It made the transition much easier for her. Thank you for the wonderful care.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Booking the service was easy, but the actual moving day was a disaster. The movers arrived late and seemed completely unprepared. Communication was poor from beginning to end. The final cost was much higher than the original quote. I regret choosing this company.
Do not use this company. This was by far the worst moving experience I’ve ever had. From the beginning, communication was terrible and we were misled every step of the way. We were originally told our move would take place between the 6th and 9th. Then it was pushed to the 10th, and they promised to call with an exact arrival time. Instead, they called midday to say they had just finished another job, and that’s when we found out they were still 8 hours away, meaning they didn’t arrive until late that night. When they finally arrived, they claimed we had exceeded the space we reserved even though we had told them from the start we were moving from a three-bedroom home and provided a detailed list of our belongings. They even admitted that 11 out of their 12 deliveries that day had been underquoted, yet somehow expected us to believe it was just the broker’s mistake. Then came the surprise charges. They tried charging us for packing even though we packed everything ourselves, along with additional mileage fees after telling us the estimate was low because movers were already in the area. Before the move, I even confirmed our king-size bed frame, TV size, and other large items. They charged us an additional deposit for possible extra items and promised it would be adjusted if we didn’t bring them. It never was. The final price was so inflated that we couldn’t afford to move our belongings. We lost our deposit and were left states away without our furniture or basic household essentials. This company’s business practices felt dishonest from start to finish. Save yourself the stress, hidden fees, and broken promises hire someone else.
Reliant Moving Solutions is the only moving company I trust after my experience yesterday. They arrived with all the right tools and were very respectful of my neighbors while loading the truck.
Needed a move on short notice after my lease ended. I called in the morning, and they fit me in for that afternoon. Corey and his team helped me relocate to my studio apartment within a few hours. They boxed each item I had and then delivered it without any mix-ups or damage.
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
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Reviews summary
Recommended based on user reviews
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During ... Read More
128 reviews
I needed help emptying a storage unit before moving house. The movers worked quietly, stacked everything efficiently, and even swept the space before leaving. It felt lik ... Read More
Recently, I had to change offices, and I was concerned about discontinuity and broken equipment. This moving company exceeded my expectations in every aspect. They had an ... Read More
Reliant Moving Solutions is the only moving company I trust after my experience yesterday. They arrived with all the right tools and were very respectful of my neighbors ... Read More
Solid 5 stars for the way they handled my office equipment. This company sent a crew that was very focused, and they got the job done 2 hours faster than I thought they w ... Read More
I usually do not write reviews, but this one is worth it. They had to move my stuff into a storage unit with a really narrow hallway. Thomas measured everything before he ... Read More
Reliant Moving Solutions helped me move a giant sectional couch that would not fit through my front door. One of the guys figured out to take the legs off and bring it in ... Read More
I used the full packing service for my mother’s retirement community move. They carefully labeled every box and organized her items perfectly. Everything was unpacked a ... Read More
We were new in town and had no idea who to hire for our move. We found Reliant Moving Solutions online and decided to give them a try. The crew was friendly and took grea ... Read More
My move was a long-distance one from another state. The company kept me updated throughout the entire process. The driver called me to confirm the delivery time. When the ... Read More
Needed a move on short notice after my lease ended. I called in the morning, and they fit me in for that afternoon. Corey and his team helped me relocate to my studio apa ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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