Moving company in Pompano Beach, FL
I had a good experience with these movers. The crew packed the items into the cargo area very securely. All my belongings arrived in the same condition as when they were packed at the old place.
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
I cannot recommend this company to anyone. They made promises they couldn't keep and provided almost no communication throughout the moving process. My delivery was delayed for over a week, leaving me sleeping on the floor and purchasing basic necessities because none of my belongings had arrived. When I reported damaged and missing items, customer service was incredibly rude and acted as though the inconvenience was my fault. Every phone call ended with another excuse instead of a solution. After nearly a month of constant follow-up, the issue was finally resolved, but only after an incredible amount of unnecessary stress. There are far better moving companies available.
I moved my plants and a few pieces of handmade furniture to a new studio. The movers carried everything carefully and even adjusted the truck space so the plants wouldn’t tip over. It was thoughtful of them to do that.
Five boxes include my most costly dress clothing, a desk, camping equipment, a down sleeping bag, and a computer power backup. However, everything was ruined and shattered when they got there. Don't call them to make any moves, please.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
I was expecting at least one issue to pop up, but nothing really did. The crew worked through the job without stopping every few minutes. It felt steady and under control from start to finish.
Do not use this company. This was by far the worst moving experience I’ve ever had. From the beginning, communication was terrible and we were misled every step of the way. We were originally told our move would take place between the 6th and 9th. Then it was pushed to the 10th, and they promised to call with an exact arrival time. Instead, they called midday to say they had just finished another job, and that’s when we found out they were still 8 hours away, meaning they didn’t arrive until late that night. When they finally arrived, they claimed we had exceeded the space we reserved even though we had told them from the start we were moving from a three-bedroom home and provided a detailed list of our belongings. They even admitted that 11 out of their 12 deliveries that day had been underquoted, yet somehow expected us to believe it was just the broker’s mistake. Then came the surprise charges. They tried charging us for packing even though we packed everything ourselves, along with additional mileage fees after telling us the estimate was low because movers were already in the area. Before the move, I even confirmed our king-size bed frame, TV size, and other large items. They charged us an additional deposit for possible extra items and promised it would be adjusted if we didn’t bring them. It never was. The final price was so inflated that we couldn’t afford to move our belongings. We lost our deposit and were left states away without our furniture or basic household essentials. This company’s business practices felt dishonest from start to finish. Save yourself the stress, hidden fees, and broken promises hire someone else.
We used Reliant Moving Solutions when we moved our restaurant kitchen to a bigger space. Bradley and his team wrapped every appliance and carried them with care. They didn’t mind working late to get it done. Every piece worked fine after setup.
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Reviews summary
Recommended based on user reviews
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During ... Read More
128 reviews
A scam! How unfortunate! This business makes promises, accepts upfront payments, but never shows up by the deadline. I'll report them, and I'll never suggest you guys to ... Read More
Five boxes include my most costly dress clothing, a desk, camping equipment, a down sleeping bag, and a computer power backup. However, everything was ruined and shattere ... Read More
My move involved a lot of very fragile items, including a large aquarium and several glass display cases for my collectibles. I was terrified of something cracking during ... Read More
The movers from Reliant Moving Solutions arrived right when they said they would and started working immediately. They actually listened to where I wanted the furniture p ... Read More
I moved my plants and a few pieces of handmade furniture to a new studio. The movers carried everything carefully and even adjusted the truck space so the plants wouldn� ... Read More
I was expecting at least one issue to pop up, but nothing really did. The crew worked through the job without stopping every few minutes. It felt steady and under control ... Read More
I've moved six times in ten years. This was the best experience by far. From the first call, the scheduler was clear about costs. On the day, the crew showed up exactly a ... Read More
They moved my grand piano. That's all I needed them to do. It required specific tools and knowledge. The crew had both. They were quiet, focused, and professional. The pi ... Read More
We used Reliant Moving Solutions when we moved our restaurant kitchen to a bigger space. Bradley and his team wrapped every appliance and carried them with care. They did ... Read More
I had a good experience with these movers. The crew packed the items into the cargo area very securely. All my belongings arrived in the same condition as when they were ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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