Jul 24, 2026
I would never recommend New Reliant Moving Solutions to anyone.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
Jul 30, 2026
I cannot recommend them.
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
Apr 03, 2026
I am very happy that nothing got damaged in the process.
Overall, the move went well as I had to transfer stored materials from one work site to another on short notice. The movers started by clearing the larger sections first, so smaller items were not buried. They moved things in groups based on where they were going and kept pathways open the whole time. When something didn't fit the first plan, they adjusted rather than forcing it.
Aug 04, 2026
Don’t…just don’t
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Jul 24, 2026
BEWARE OF THESE MOVERS!!!
BEWARE OF THESE MOVERS!!! We recently moved cross country from California to North Carolina. We researched and spoke with 3 companies, based on ratings and reviews, and eventually selected (Reliant Moving Solutions). It's true what people say about reviews - are they real or are they bots? I can only say that our experience with IVL was a horror show. It was the move from hell! When I initiated the contract, their communication was virtually instantaneous. After I paid my deposit, the communication was virtually non-existent. It would take days or even a week before anyone got back to me. And that was before we even moved. The chaos started the day the movers came to load up our household goods. First, the truck arrived late, and they had a hand-painted cardboard sign on the door of cab that said "Reliant Moving Solutions". Clearly not Reliant Moving Solutions movers but a third party. As they neared the end of loading up, they realized the truck they brought wasn't big enough, so they had to go get another one. They also ran out of tags for all our goods and had to handwrite on the ones remaining. The home office had miscalculated the size truck that was needed. Not a good sign and it turned out to be a huge when it came to lost items. Then it got worse. I had notified Reliant Moving Solutions of our move-in date a full 38 days before the actual move-in date! They noted it and then for a month I never heard a word. I sent emails and voice mails and texts for over 2 weeks before someone got back to me saying "Your move is still 2 weeks away, so you won't hear from us until a few days before. Emails will not be answered until then." Two days before the delivery date I called and emailed again. Crickets. Finally on the day of the scheduled move, I called asking the ETA of the movers. The person I spoke to said there would not be a delivery for us that day. I asked when we can expect delivery but she couldn't answer. I then asked, "Do you even know where our stuff is?" She paused (not a good sign) and said, "I will have to get back to you". She did, about an hour later. She told me our goods were still in California and nothing had been done to initiate the move. We were stunned! We then asked when we could expect delivery and she could not tell us. Two weeks after the scheduled delivery date our goods finally arrived. Someone at Reliant Moving Solutions said they were allowed to take up to 2-21 days to deliver. I said that's fine, but you had 38 days to get it done and now you tell us you are going to add another 2-21 days onto the delivery date! But that wasn't the end of this Reliant Moving Solutions mess. The driver showed up with the truck with our goods, but he was alone and said we might have to wait until the next day so he could get some help. He then told us he was placing an ad on Craig's List to try and get people to help him to unload. At that point, I notified Reliant Moving Solutions dispatcher and told him, "What the hell kind of organization are you running?" To date he has not replied. Maybe he doesn't know how or what to say. Once we finished unpacking, we were missing 7 items and had numerous items broken. But that was bound to happen. Since they miscalculated the size of the truck and the number of labels for each of our items, it was a no brainer that the ones they had to hand write on were probably never going to reach us. Standing in our driveway on moving day watching these guys scramble, we knew it would be a miracle if all our goods arrived. And they didn't. All we can say to those of you who may be considering Reliant Moving Solutions for your move - DON'T!!! There are other companies out there that must be better. The Reliant Moving Solutions website claims they are recommended by Forbes. Maybe they are, but who really knows? Is it a true review or was it purchased? I can't believe a company like Forbes would ever endorse a company like International Van Lines if they knew what a terrible company it is. Reliant Moving Solutions gets an "F" for service, communication, honesty, and commitments. If you do hire Reliant Moving Solutions for your move, you do so at your own risk. You have been forewarned!!!
Apr 03, 2026
I had a good experience with this specific crew.
I arranged the service on short notice, not knowing what to expect. The movers from this company showed up on time and handled the whole process without making it complicated.
Mar 27, 2026
Keep away your valuables from this company
I'm really dissatisfied with the service! They exerted every effort to win the client. However, there was no news once my things arrived at the inventory! Delivery took seven to ten days at first. They have every explanation for why it won't arrive within the next two weeks, including the long weekend. Very dissatisfied and anxious about the delivery date.
Mar 26, 2026
Very hard working group of guys.
Found these guys at the very last minute, and honestly, they saved me. I am really glad I went with them because they just handled everything without any drama. Very hard working group of guys
Apr 03, 2026
It turned out to be a good move.
We needed help shifting things out for a renovation, and the team made it simple. Gary and the team followed instructions without needing reminders. It wrapped up cleanly, and I was satisfied with the result.
Mar 29, 2026
Everything arrived flawlessly.
I was most worried about my large, flat-screen TV and my vinyl record collection. The mover, Wendell, had special boxes for both. He packed the TV in a fitted cardboard sleeve with foam corners. The records went into sturdy boxes with dividers. He carried the TV box himself and placed it right where my stand was going.
