Aug 04, 2026
Don’t…just don’t
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Jul 21, 2026
There are far better moving companies available.
I cannot recommend this company to anyone. They made promises they couldn't keep and provided almost no communication throughout the moving process. My delivery was delayed for over a week, leaving me sleeping on the floor and purchasing basic necessities because none of my belongings had arrived. When I reported damaged and missing items, customer service was incredibly rude and acted as though the inconvenience was my fault. Every phone call ended with another excuse instead of a solution. After nearly a month of constant follow-up, the issue was finally resolved, but only after an incredible amount of unnecessary stress. There are far better moving companies available.
Mar 16, 2026
It showed responsibility.
My sunroom was full of very delicate glass shelves and heavy planters. I was worried about breakage. The crew wrapped all the glass extremely well. (person name) personally handled the heavy terracotta pots. Everything survived the move perfectly. I highly recommend Reliant Moving Solutions if you have a lot of fragile items.
Jul 24, 2026
I would never recommend New Reliant Moving Solutions to anyone.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
Mar 11, 2026
I was very satisfied with their work throughout the day.
The long-distance move from Kansas to Texas turned out way smoother than I imagined. The crew was polite, worked patiently, and didn't make a mess during the unloading.
Mar 18, 2026
I truly appreciated that efficiency.
The move went well today. The crew took care of the packing and made sure the fragile items were wrapped properly.
Mar 06, 2026
It was a helpful service.
I moved out of my townhouse last week, and it went surprisingly well. The guys worked together easily and didn't need much direction once they saw how things were laid out.
Jul 30, 2026
I cannot recommend them.
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
Jul 20, 2026
I cannot recommend them based on my experience.
I had a very disappointing experience with this moving service. The team arrived much later than the scheduled time without giving any proper update. They handled my furniture carelessly and did not seem experienced. A few of my items were scratched during the move. The staff was not friendly and ignored my concerns. Communication was poor throughout the entire process. The final cost was also higher than I expected. Overall, the service was stressful instead of helpful. I would not choose this company again. I cannot recommend them based on my experience.
Jul 28, 2026
This is by far the worst moving company I’ve dealt with.
If zero stars were an option, I'd choose it. The crew showed up on time and loaded everything carefully, which earns a star. But everything that's happened since wipes that out entirely. It's now been 30 days without any of my belongings, aside from what fit in my car -not much, with two dogs along for the drive from Texas to Florida. When I booked, I thought I'd done my due diligence and gotten multiple bids. When I mentioned to a competing company that Reliant Moving Solutions had quoted me $500 less, they warned me it would take at least a month to deliver. I went back to my Reliant Moving Solutions contact to confirm the timeline, and he told me -- in writing -- that 14 days was the absolute worst case. When he sent the deposit paperwork, I asked about the fine print referencing a 30-business-day delivery window. He said, and I quote: "that is mandated by the DOT and by law any interstate mover has to put that into their contracts. But it will never take that long." Here I am, one month in, and Reliant Moving Solutions is now citing that same 30-business-day window as the actual terms of our agreement. That's six weeks of sleeping on an air mattress - no TV, no furniture, no kitchenware. My route and truck haven't even been scheduled, let alone delivered. I could have planned around this if they'd been upfront from the start. Instead, they lied outright- the 30-day window isn't DOT-mandated, and 14 days was never their worst case, let alone realistic. Take a closer look at their positive Google reviews: they all read the same, come from accounts with exactly one review, and name-check the moving crew. Save yourself the mistake I made. Stay far away -this is the most disorganized, incompetent operation I've dealt with, and their ethics match.
