Jul 22, 2026
Overall, this was an incredibly stressful and disappointing experience that I would never want to repeat.
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During the delay, I had no furniture, no kitchen supplies, and very few personal items, forcing me to spend additional money on temporary necessities. When I contacted them about missing possessions, I received rude responses and very little help. The company delayed resolving my claim for weeks and only acted after I escalated the issue to management. Overall, this was an incredibly stressful and disappointing experience that I would never want to repeat.
May 22, 2026
I get why she recommended them so quickly.
My family moved our household items from IA to NJ during the summer. The movers stayed consistent despite the hot weather. They finished the loading on day one and reached the destination right on schedule. Their planning made the transition much easier, and I’d gladly use them again.
May 21, 2026
I was completely satisfied.
I was moving into my first home and didn’t know where to start. The movers explained each step clearly before beginning. They packed room by room, making the process easy to follow. The truck was filled efficiently, and unloading was just as organized. By the end of the day, everything was done, and I was completely satisfied.
Jul 13, 2026
AWFUL
Do not use this company. This was by far the worst moving experience I’ve ever had. From the beginning, communication was terrible and we were misled every step of the way. We were originally told our move would take place between the 6th and 9th. Then it was pushed to the 10th, and they promised to call with an exact arrival time. Instead, they called midday to say they had just finished another job, and that’s when we found out they were still 8 hours away, meaning they didn’t arrive until late that night. When they finally arrived, they claimed we had exceeded the space we reserved even though we had told them from the start we were moving from a three-bedroom home and provided a detailed list of our belongings. They even admitted that 11 out of their 12 deliveries that day had been underquoted, yet somehow expected us to believe it was just the broker’s mistake. Then came the surprise charges. They tried charging us for packing even though we packed everything ourselves, along with additional mileage fees after telling us the estimate was low because movers were already in the area. Before the move, I even confirmed our king-size bed frame, TV size, and other large items. They charged us an additional deposit for possible extra items and promised it would be adjusted if we didn’t bring them. It never was. The final price was so inflated that we couldn’t afford to move our belongings. We lost our deposit and were left states away without our furniture or basic household essentials. This company’s business practices felt dishonest from start to finish. Save yourself the stress, hidden fees, and broken promises hire someone else.
Jun 12, 2026
We couldn’t be more grateful to them!
We had a 2 bed room move to handle over the weekend. The company confirmed our booking quickly and showed up right when they said they would. They lifted, wrapped, and loaded efficiently. The drive took a little over an hour, and nothing was damaged or missing.
Aug 04, 2026
Don’t…just don’t
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
Jul 24, 2026
I would never recommend New Reliant Moving Solutions to anyone.
This was the worst experience I’ve ever had with movers. I would never recommend New Reliant Moving Solutions to anyone. They were very polite and responsive while we were searching for movers, but once our belongings were picked up and payment was made, everything changed. The original quote of $1,350 was increased to $2,000+ due to extra fees that were never disclosed beforehand. After payment, they stopped responding to calls and everything went to voicemail. When we finally reached dispatch, the representative was rude and unprofessional. We were repeatedly told delivery would take 3–7 days, including when signing the contract. Instead, our belongings were delivered more than 15 days later, and they then claimed they were “legally allowed” up to 20 days which was never communicated before. At delivery, they charged even more money, claiming the apartment was far from the truck, which was not true — the truck could park right in front of the building, there was an elevator just a few steps away, and the apartment was right next to it. They also LOST two of my XL boxes and have not been responding to our calls about it. Extremely unprofessional. On top of that, they demanded full payment before unloading and pressured us to sign paperwork stating everything was received in perfect condition before we could even inspect our belongings. Several items were not in good condition. I’ve used multiple moving companies before and never had such a bad experience. This is by far the worst moving company I’ve dealt with.
Jun 12, 2026
Cannot be more grateful to them!
Hired this crew to move my stuff into a new rental after a long week of packing. They came right when they said they would and stayed professional all through the job. They lifted and carried without complaints, even though a few pieces were difficult to carry, but they did not give up. Once done, they double-checked that all the items were placed in the right room.
Jun 12, 2026
We would hire them again in a heartbeat!
I asked Reliant Moving Solutions for help moving into my new studio apartment downtown. The building had a tiny elevator, but they figured it out without any problem. They fit my couch, TV stand, and boxes inside carefully. Everything was delivered in great condition. They even took the time to move things around until I was happy with where they were.
May 23, 2026
Totally worth hiring!
After hearing about Reliant Moving Solutions from a friend, I decided to give them a try. The movers packed my house neatly, loaded each section in order, and worked without any supervision. It was nice seeing a team that clearly knew what they were doing.
