Moving company in Pompano Beach, FL
We were new in town and had no idea who to hire for our move. We found Reliant Moving Solutions online and decided to give them a try. The crew was friendly and took great care with our boxes of books and fragile kitchen items. Nothing was broken. They made us feel at ease during a time that is normally quite hectic.
I had a very disappointing experience with this moving service. The team arrived much later than the scheduled time without giving any proper update. They handled my furniture carelessly and did not seem experienced. A few of my items were scratched during the move. The staff was not friendly and ignored my concerns. Communication was poor throughout the entire process. The final cost was also higher than I expected. Overall, the service was stressful instead of helpful. I would not choose this company again. I cannot recommend them based on my experience.
No stars is appropriate. Horrible. The carrier they used for our move come to find out operates out of a small house in CA. After almost 2 weeks, it has taken 3 days to finally get an answer as to where our property even is. Gave a complete inventory but loading day they said oops the truck is too small and it would be another $6,000. No. We had them take all the boxes and totes off and rented a U-Haul and moved them ourselves. These are scam artists. I will be filing a complaint with the AG because my this is my parents’ stuff and they are elderly and disabled. Horrible that companies like this are allowed to prey on others. The carrier they used is American Hills Moving and Storage and they will be reported also. Please, PLEASE heed all the warnings in these reviews and find a better company to deal with. My parents are devastated that they may not ever see their belongings again. Oh, and their estimates mean nothing. It’s a way to drag you in then the carrier ups the price, no doubt giving a kickback to this unethical company. They tried to more than double the estimate for some totes and boxes and 2 mattresses and box springs (which are listed on the inventory). Again, just bypass this company for your own peace of mind
This company created far more problems than they solved. Their delivery schedule was confusing and misleading, and my belongings arrived much later than expected. During the delay, I had no furniture, no kitchen supplies, and very few personal items, forcing me to spend additional money on temporary necessities. When I contacted them about missing possessions, I received rude responses and very little help. The company delayed resolving my claim for weeks and only acted after I escalated the issue to management. Overall, this was an incredibly stressful and disappointing experience that I would never want to repeat.
I cannot recommend this company to anyone. They made promises they couldn't keep and provided almost no communication throughout the moving process. My delivery was delayed for over a week, leaving me sleeping on the floor and purchasing basic necessities because none of my belongings had arrived. When I reported damaged and missing items, customer service was incredibly rude and acted as though the inconvenience was my fault. Every phone call ended with another excuse instead of a solution. After nearly a month of constant follow-up, the issue was finally resolved, but only after an incredible amount of unnecessary stress. There are far better moving companies available.
Reliant Moving Solutions helped me move a giant sectional couch that would not fit through my front door. One of the guys figured out to take the legs off and bring it in through the sliding glass door instead. I never would have thought of that.
Reliant Moving Solutions is the only moving company I trust after my experience yesterday. They arrived with all the right tools and were very respectful of my neighbors while loading the truck.
I used the full packing service for my mother’s retirement community move. They carefully labeled every box and organized her items perfectly. Everything was unpacked and set up in her new room, including making the bed! This level of comprehensive service was extremely helpful for our family. It made the transition much easier for her. Thank you for the wonderful care.
BEWARE OF THESE MOVERS!!! We recently moved cross country from California to North Carolina. We researched and spoke with 3 companies, based on ratings and reviews, and eventually selected (Reliant Moving Solutions). It's true what people say about reviews - are they real or are they bots? I can only say that our experience with IVL was a horror show. It was the move from hell! When I initiated the contract, their communication was virtually instantaneous. After I paid my deposit, the communication was virtually non-existent. It would take days or even a week before anyone got back to me. And that was before we even moved. The chaos started the day the movers came to load up our household goods. First, the truck arrived late, and they had a hand-painted cardboard sign on the door of cab that said "Reliant Moving Solutions". Clearly not Reliant Moving Solutions movers but a third party. As they neared the end of loading up, they realized the truck they brought wasn't big enough, so they had to go get another one. They also ran out of tags for all our goods and had to handwrite on the ones remaining. The home office had miscalculated the size truck that was needed. Not a good sign and it turned out to be a huge when it came to lost items. Then it got worse. I had notified Reliant Moving Solutions of our move-in date a full 38 days before the actual move-in date! They noted it and then for a month I never heard a word. I sent emails and voice mails and texts for over 2 weeks before someone got back to me saying "Your move is still 2 weeks away, so you won't hear from us until a few days before. Emails will not be answered until then." Two days before the delivery date I called and emailed again. Crickets. Finally on the day of the scheduled move, I called asking the ETA of the movers. The person I spoke to said there would not be a delivery for us that day. I asked when we can expect delivery but she couldn't answer. I then asked, "Do you even know where our stuff is?" She paused (not a good sign) and said, "I will have to get back to you". She did, about an hour later. She told me our goods were still in California and nothing had been done to initiate the move. We were stunned! We then asked when we could expect delivery and she could not tell us. Two weeks after the scheduled delivery date our goods finally arrived. Someone at Reliant Moving Solutions said they were allowed to take up to 2-21 days to deliver. I said that's fine, but you had 38 days to get it done and now you tell us you are going to add another 2-21 days onto the delivery date! But that wasn't the end of this Reliant Moving Solutions mess. The driver showed up with the truck with our goods, but he was alone and said we might have to wait until the next day so he could get some help. He then told us he was placing an ad on Craig's List to try and get people to help him to unload. At that point, I notified Reliant Moving Solutions dispatcher and told him, "What the hell kind of organization are you running?" To date he has not replied. Maybe he doesn't know how or what to say. Once we finished unpacking, we were missing 7 items and had numerous items broken. But that was bound to happen. Since they miscalculated the size of the truck and the number of labels for each of our items, it was a no brainer that the ones they had to hand write on were probably never going to reach us. Standing in our driveway on moving day watching these guys scramble, we knew it would be a miracle if all our goods arrived. And they didn't. All we can say to those of you who may be considering Reliant Moving Solutions for your move - DON'T!!! There are other companies out there that must be better. The Reliant Moving Solutions website claims they are recommended by Forbes. Maybe they are, but who really knows? Is it a true review or was it purchased? I can't believe a company like Forbes would ever endorse a company like International Van Lines if they knew what a terrible company it is. Reliant Moving Solutions gets an "F" for service, communication, honesty, and commitments. If you do hire Reliant Moving Solutions for your move, you do so at your own risk. You have been forewarned!!!
In addition to my previous review: UPDATE: MULTIPLE EXPENSIVE DAMAGED ITEMS! So many of the boxes delivered literally look like they were body slammed. My electric bike was damaged!! I'M SO UPSET!! The control that operates the whole bike was smashed off and the metal wheel cover is all bent and crushed into the wheel. The electrical control alone is $100, not including labor for the repair and anything else they find. OH AND! My treadmill was delivered damaged. The electronic interface was completely broken off, clearly by sheer force, and it now does not fit into the base. It will never be the same and I will have to replace that as well. I will attempt to contact them, but based on their lack of response this entire experience my guess is they will not reply or will refuse to refund it. GREAT. Itemized list of broke items: 25 boxes minimum Large storage container: cracked and broken, unusable Treadmill electronic control center: ripped apart Electric Bike: electric control smashed off
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Reviews summary
Recommended based on user reviews
Booking the service was easy, but the actual moving day was a disaster. The movers arrived late and seemed completely unprepared. Communication was poor from beginning to ... Read More
128 reviews
I needed help emptying a storage unit before moving house. The movers worked quietly, stacked everything efficiently, and even swept the space before leaving. It felt lik ... Read More
Recently, I had to change offices, and I was concerned about discontinuity and broken equipment. This moving company exceeded my expectations in every aspect. They had an ... Read More
Reliant Moving Solutions is the only moving company I trust after my experience yesterday. They arrived with all the right tools and were very respectful of my neighbors ... Read More
Solid 5 stars for the way they handled my office equipment. This company sent a crew that was very focused, and they got the job done 2 hours faster than I thought they w ... Read More
I usually do not write reviews, but this one is worth it. They had to move my stuff into a storage unit with a really narrow hallway. Thomas measured everything before he ... Read More
Reliant Moving Solutions helped me move a giant sectional couch that would not fit through my front door. One of the guys figured out to take the legs off and bring it in ... Read More
I used the full packing service for my mother’s retirement community move. They carefully labeled every box and organized her items perfectly. Everything was unpacked a ... Read More
We were new in town and had no idea who to hire for our move. We found Reliant Moving Solutions online and decided to give them a try. The crew was friendly and took grea ... Read More
My move was a long-distance one from another state. The company kept me updated throughout the entire process. The driver called me to confirm the delivery time. When the ... Read More
Needed a move on short notice after my lease ended. I called in the morning, and they fit me in for that afternoon. Corey and his team helped me relocate to my studio apa ... Read More
Reliant Moving Solutions LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Reliant Moving Solutions LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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