Aug 01, 2025
They were fantastic from start to finish..
I moved from one state to another for a new job and needed everything to arrive on a tight schedule. Regal Van Lines delivered exactly as promised. The crew packed my belongings securely and ensured that nothing was left behind. I got updates along the way, and everything showed up right on time. Moving for work can be stressful, but this part of it was completely hassle-free.
Aug 17, 2024
Highly recommended!!
Regal Van Lines These movers were top-notch. They showed up on time, worked hard, and made sure everything arrived safely. highly recommended!!
May 19, 2025
They handled all my stuff with care
My loft had awkward beams and tons of vintage decor, so I was sure the movers would struggle. Instead, they methodically surveyed my place before lifting a single box. They used these thick blankets and foam shields around every corner to avoid gouges in the wood columns. My old metal sign collection—some of them with sharp edges—was handled with extreme caution. They loaded everything like a live-action, making use of every square inch in the truck. Unloading was just as smooth, with boxes arriving in the right rooms because they stuck color-coded labels on them all. Super organized from start to finish.
Jul 24, 2025
Excellent bargain
I’ve been building up a home gym, and when I needed to move to a new house, I had a ton of equipment to deal with. The movers were well-prepared for all the bulky, heavy pieces. They packed everything carefully and managed to fit it all in the truck. It was a relief to see them handle the heavy lifting with ease and get everything to the new place safely.
Apr 04, 2024
Additionally
Additionally, Ben went above and above to address any queries or worries I had. Ben has always going above and beyond to make sure I was a happy and successful trader, whether it was by providing technical support or breaking down complicated trading concepts
Jun 03, 2024
Moving Made Easy
Loved this company they were efficient and quick delivery 🚚!! Will definitely be using them again for future moving needs, movers were Awesome and polite.
Dec 29, 2024
Regal Van Lines = Bait and Switch
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
Mar 21, 2025
they handled everything very well
I hired this team to help me relocate to a different state. Jack and his crew arrived early and brought extra packing supplies just in case. They started by wrapping all my furniture with care, using thick blankets to protect the edges. My couch was tricky to get out the door, but they figured it out without a single scratch. Roger taped down the cushions for stability, which I hadn’t thought of. The way they organized the boxes on the truck was thoughtful—fragile items were at the top, and heavier boxes were secured at the bottom. Once we got to the new place, they rolled out mats to keep my floors clean and didn’t leave any marks on the walls while maneuvering the furniture.
Jun 26, 2025
Wonderful Company to use During a Typical Stressful Time.
I booked online and expected the usual delays, but within minutes, someone followed up with a call to confirm all the details. They even asked specific questions about stairs, parking, and fragile items. That level of planning made the move-day process feel calm instead of chaotic!
Feb 18, 2025
Above and Beyond
Although packing our delicate ceramics collection was daunting, the movers took great care to treat each item. For optimal protection, they packed, cushioned, and padded every component. Because of their superb packing, we received our collection undamaged. They have our sincere gratitude!
