Moving company in Fort Lauderdale, FL
The movers' positive attitude and calm manner alleviated some of my anxiety during the move, which is no small feat. They were very careful and even asked me how I would like the stuff stored on the vehicle.
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
We had a very tight deadline for our move, and these movers came through in a clutch! They were able to schedule us on short notice and worked tirelessly to get everything loaded and unloaded within the timeframe. They maneuvered some bulky furniture through tight corners without a scratch. We were so grateful for their flexibility and hard work.
Maria and Mike were fantastic! They ensured my moving process went well from beginning to end! Thanks again for being my moving superheroes!
Their moving crew was excellent. Even though loading and unloading took two days, we were glad to have the same crew working with us the entire time. It was helpful to have our Team Chief and the majority of the crew stick around for the duration of the week. Thanks folks!
I set up service with Regal Van Lines LLC on May 18th. They represented themselves as an moving company on the phone, but they are actually a broker. I got a call on June 20th for a quality assurance check. I told him the items and about how much truck space I would need. That jumped by bill from $3000+ to $7500+. I was charged for packaging materials, even though I had everything bubbled wrap already. I decided to remove some items and transport them myself. He refused to void the Bill of Lading and draft a new one. I thought I could use the card on file to pay for the movers. That turned into another fiasco. The top worse moment for me had to be the rep telling me he’ll check the recorded calls because I’m wrong and I’m a liar. Then called me back 2hrs later telling me the calls had been deleted. Even though they just listened to them early that day when I called in for another issue with them. I was also told that I was charged so much because I didn’t have a big load, so they would’ve lost money on my account (this came from the movers). The Bill of Lading also wasn’t accurate, there was less. The itemized checklist was outdated too. It took the movers (2 individuals) less than 40 mins to load everything.
They carefully wrapped the handles of my frying pan to prevent scratches, taped shut the drawers of my makeup cabinet, used special corner protectors on my vanity mirror, placed heavy books and pan boxes at the bottom of my unloading to protect lighter boxes, such as picture frames and throw pillows, and even helped me set up my Wi-Fi router!
I scheduled the move with Regal Van Lines and got a call from James the day before to confirm a few details. They arrived right on time, brought extra supplies I hadn’t thought of, and made sure everything was loaded in order. My TV, glassware, and shelves all made it safely, and I didn’t feel like I had to supervise the whole thing. The team was solid from start to finish.
Additionally, Ben went above and above to address any queries or worries I had. Ben has always going above and beyond to make sure I was a happy and successful trader, whether it was by providing technical support or breaking down complicated trading concepts
When I called Regal Van Lines, Jack answered and immediately helped me feel at ease. I had to move long-distance with several fragile items, including some handmade furniture and delicate ceramics. They walked me through the process, helped with packing tips, and the movers followed through exactly as described. It felt well-organized from start to finish, and everything showed up intact. I'm so glad I trusted them with this move.
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Reviews summary
Recommended based on user reviews
I seldom write online reviews, but this company deserves it. Their workers made a stressful day run smoothly. They labeled boxes, loaded everything logically for unloadin ... Read More
199 reviews
Regal Van Lines kept the chaos under control throughout our big family's move! We assumed it would be a disaster with five children, a dog, and a ton of belongings. Howev ... Read More
My long-distance move seemed like a one to them. No delays, no damage, and clear communication throughout. The vehicle arrived promptly, just as expected. ... Read More
I booked online and expected the usual delays, but within minutes, someone followed up with a call to confirm all the details. They even asked specific questions about st ... Read More
Prompt and expert support. The staff was respectful of our home by not bringing dirt or grime inside, dressing in uniform, and using clean equipment. That degree of c ... Read More
The movers were prepared to work when they came on time. Our enormous furniture was handled well by John, who disassembled and reassembled it without any problems. Charle ... Read More
It wasn't ideal to move during a snowfall, but they made it easy. They took expert care of our kitchen equipment and glassware, and they covered our upholstered furniture ... Read More
When I relocated to a rural area, I worried that my belongings might not make it via the long, twisting roads. Due to the crew's cautious driving and thorough packing, t ... Read More
They moved several priceless antiques for me, and I could not believe how meticulously they wrapped them. They took their time and used extra padding to ensure everythi ... Read More
I had to move my king-sized bed and a hefty dining table that were too large for me to handle alone, even though I was only moving a few streets away. The movers arrived ... Read More
Some of my belongings, like wine and artwork, are sensitive to temperature fluctuations, so I was concerned about having to temporarily store them. Nevertheless, when I ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
