Loyal Customer service.
The quality of service I experienced from this moving business really astonished me. They were well-prepared and professional.
Moving company in Fort Lauderdale, FL
The quality of service I experienced from this moving business really astonished me. They were well-prepared and professional.
Moving out of our first apartment felt like closing a chapter in our married life. I cried when the movers boxed our wedding photos in fragile boxes. They carefully assembled our handcrafted bedframe without causing any damage. They managed our story, not just the furniture.
DO NOT USE THIS COMPANY! We had a horrible experience with this company. They lied to us multiple times including misleading us on the pricing by quoting. They did not move all of our belongings. Delivery was late and only one man showed up to unload our stuff up a flight of stairs. We did not get all of our belongings and we ended up with a box that was not ours. Zero customer service as they don't return calls or emails.
Loved this company they were efficient and quick delivery 🚚!! Will definitely be using them again for future moving needs, movers were Awesome and polite.
In September 2024, we contracted with Regal Van Lines to move our household goods from Tucson, AZ to Drain, OR. We also solicited multiple quotes to move a 45’ High Cubic shipping container between the same locations. Regal Van Line’s quote was the lowest, and because we had already contracted with them to move our household goods, and because we had not yet encountered their Bait and Switch tactics (described in FMCSA Report 181749567), on 10/01/2024, we also contracted with them to move the shipping container. Their pricing estimate was $5,000, and we were required to make a $2,000 advance payment. They were supposed to pick up the container on 10/27/2024. They never, ever, ever moved the shipping container. I called them at least 6 times to find out the status and when it would be moved. Every time, I was given an excuse for why my questions could not be answered at the time, and a promise to call me back before the end of the day. Not one time did I ever receive the promised call back. I presume that because they encountered such an enormous push back on their Bait and Switch tactic to move our household goods, they decided it would not be prudent or feasible to try to do it on the shipping container, also. Regardless of the reason, the fact is that they never ever made any attempt whatsoever to move our shipping container. Two and half months later, we contracted with another carrier who moved the container in less than a week for about $8,300. We have followed Regal Van Lines procedures to contest charges or request a refund. We have received no response whatsoever from them. At this point, in regards specifically to the shipping of the container, they have $2,000 of our money, refuse to give it back, and have taken no actions whatsoever to move the container. It was still sitting in its original location as of 12/19/24 (it was picked up on that date by the other carrier).
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
Quick, careful, and fantastic service! Perfect score! We had to move from three places and it took a total of 7 hours. They made it a breeze!
They moved several priceless antiques for me, and I could not believe how meticulously they wrapped them. They took their time and used extra padding to ensure everything arrived in pristine shape. These folks know what they are doing.
I moved out of a high-rise building with super strict elevator rules and time limits. The movers showed up early, coordinated with the front desk, and successfully removed everything without a single complaint. They moved quickly without cutting corners. I was seriously impressed with how they handled such a tricky building situation. It was clear that they had done high-rise moves before.
What I appreciated most was their honesty. No hidden fees, no sudden price hikes, and no cut corners. They loaded everything carefully, making sure fragile boxes weren’t stacked under heavy ones. They called me when they found an envelope with cash in one of my dresser drawers—talk about integrity! They set up my bed frame, plugged in my appliances, and gave me a moving checklist for my next move. This is a company that truly cares about customers.
Office working hours
No working hours are available for this company.
| Mon Monday | N/A |
| Tue Tuesday Today | N/A |
| Wed Wednesday | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday | N/A |
Reviews summary
Recommended based on user reviews
I can't recommend this moving company enough! The movers were on time, professional, and very careful with my furniture. They helped me with some furniture placement in ... Read More
199 reviews
Although packing our delicate ceramics collection was daunting, the movers took great care to treat each item. For optimal protection, they packed, cushioned, and padded ... Read More
I wanted to take a moment to thank you for helping me move on Saturday. They took me to my new location and helped me carry all of my belongings, which included a concret ... Read More
I was moving out of my college dorm into my first apartment, and I didn’t have much stuff—just a mini fridge, a futon, some books, and a few suitcases. But Regal Van ... Read More
I run a small photography studio, and relocating all my camera gear, tripods, softboxes, and computers made me extremely nervous. Regal Van Lines exceeded my expectations ... Read More
What I appreciated most was their honesty. No hidden fees, no sudden price hikes, and no cut corners. They loaded everything carefully, making sure fragile boxes weren’ ... Read More
What set Regal Van Lines apart for me was their attention to detail. Every single box was labeled with room names, fragile stickers, and directional arrows. They stacked ... Read More
They do not deserve 1 star. Beware, they will bait and switch you on your move. Our original estimate was $2900. On our quality assurance call 5 days before move they sai ... Read More
In September 2024, we contracted with Regal Van Lines to move our household goods from Tucson, AZ to Drain, OR. We also solicited multiple quotes to move a 45’ High Cub ... Read More
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with ... Read More
Outstanding Moving Crew! What a relief it was to have such a capable team handle my move. They were polite, punctual, and took all the stress out of the day. Highly recom ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.