Aug 09, 2025
Proficient Movers
I was relocating my home gym treadmill, weights, and one of those huge resistance machines that barely fit through a door. The movers came prepared with tools, wrapped the equipment carefully, and even helped break one piece down so it would fit. Everything arrived in perfect shape, and they didn’t leave until it was reassembled. Their attention to detail honestly exceeded my expectations.
Mar 28, 2025
Humble and Able Team!
James and rest of the crew was fantastic from the moment they arrived to begin the packing and moving process. They were very professional, careful with everything they lacked and moved as well as great in the communication side of things. I highly recommend this crew if you’re looking to hire a moving company.
Apr 15, 2025
extremely helpful and pleasant
My queen-size bed, dresser, and large mirror were all well cared for. They skilfully dismantled and reassembled the bed, shielding the mirror with cardboard and bubble wrap. It arrived in pristine shape.
Feb 11, 2025
This guys are pros
I run a small photography studio, and relocating all my camera gear, tripods, softboxes, and computers made me extremely nervous. Regal Van Lines exceeded my expectations in every way. Their team arrived with custom-fit crates for my fragile equipment and offered to transport my temperature-sensitive camera lenses in a climate-controlled van—I didn’t know that was an option! They used zip ties to secure my cables and neatly packed everything so it was easy to set up at the new space. Regal Van Lines isn’t just a moving company—they’re a logistics powerhouse that understands the unique needs of small business owners.
Jun 09, 2024
Great Communication! Great service! Competitive pricing!
I called in and got a quote from this company early May and representative Nicholas Delgado was extremely vigilant with my families estimate. Asked the right questions, showed me what to look for in other quotes, the protect your move websites, everything and above. I decided to go with them after receiving about 4 quotes and the three movers who showed up did a great job with packing and loading my furniture and boxes (good communication and attention to detail again) the same crew moved my inherited grandmothers spinet piano from A to B without a scratch as well as the other furniture articles. I would recommend these guys again! Thanks again to the two wonderful guys who helped and the agents at Regal Van lines for a smooth move to our new home in New York.
Jul 08, 2025
Thanks for the awesome move.
Loved how carefully they treated my things! I had a bunch of oddly shaped, DIY furniture pieces that I was sure would confuse the movers, but they measured everything before loading, packed with custom padding, and got it all into the truck without disassembling anything. Super efficient and careful!
May 23, 2025
Top-notch!
This company was recommended by a friend, and now I know why. From the first call to the last box, everything went exactly as they promised. Booking was easy, pricing was clear, and the team arrived ready. All my belongings, even glass décor, made it over in mint condition. Kudos to them!
Jun 05, 2025
They are cheap and highly suggested.
We moved during a heatwave, which was not ideal, but you wouldn’t have known it from the movers’ energy. They showed up early with all the necessary gear and powered through with smiles on their faces. They packed and loaded our entire 3-bedroom apartment like experts. Despite the weather, they didn’t rush through anything and even offered to reassemble our bed frames so we wouldn’t have to sleep on the floor. That kind of thoughtfulness stands out!
Aug 28, 2024
They made my move stress-free and seamless
Regal Van Lines made my move so much easier than I ever imagined. From start to finish, their team was friendly, attentive, and treated my belongings like their own. I couldn't have asked for a better experience.
Dec 29, 2024
Regal Van Lines = Bait and Switch
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
