Moving company in Fort Lauderdale, FL
The move was fantastic and skillfully executed! The movers handled my belongings with great care, making my move much easier than I had expected.
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
The movers were professional, courteous, and quick, and I was amazed by how smoothly everything went. They took great care when packing my belongings and unpacking them. They even went to the trouble of labeling each box, so unpacking was easy.
We were moving just across the neighborhood, but our toddler made packing and organizing a bit chaotic. Thankfully, the movers didn't mind. They worked around our mess, offered suggestions on how to box a few things more effectively, and maintained a positive attitude. I expected the day to feel overwhelming, but it ended up going pretty smoothly thanks to their flexibility.
As my children ran about, the staff was really kind and accommodating. Everyone in the family felt a little less strain because of them.
I set up service with Regal Van Lines LLC on May 18th. They represented themselves as an moving company on the phone, but they are actually a broker. I got a call on June 20th for a quality assurance check. I told him the items and about how much truck space I would need. That jumped by bill from $3000+ to $7500+. I was charged for packaging materials, even though I had everything bubbled wrap already. I decided to remove some items and transport them myself. He refused to void the Bill of Lading and draft a new one. I thought I could use the card on file to pay for the movers. That turned into another fiasco. The top worse moment for me had to be the rep telling me he’ll check the recorded calls because I’m wrong and I’m a liar. Then called me back 2hrs later telling me the calls had been deleted. Even though they just listened to them early that day when I called in for another issue with them. I was also told that I was charged so much because I didn’t have a big load, so they would’ve lost money on my account (this came from the movers). The Bill of Lading also wasn’t accurate, there was less. The itemized checklist was outdated too. It took the movers (2 individuals) less than 40 mins to load everything.
William and Kevin helped me move my belongings from my apartment to a storage unit. They were very careful with everything. They were very professional and explained the storage process clearly. I felt confident leaving my belongings in their care.
My new puppy kept trying to chase their rolling tool bag with a squeaky wheel. They didn’t mind and actually petted him while loading the boxes onto the truck.
Additionally, Ben went above and above to address any queries or worries I had. Ben has always going above and beyond to make sure I was a happy and successful trader, whether it was by providing technical support or breaking down complicated trading concepts
Despite my few possessions, these men showed great consideration for them. It's rare to find movers who value each customer. Their professionalism was clear in how they handled my items. I appreciated their respect for my belongings and dedication to excellent service.
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Reviews summary
Recommended based on user reviews
The 1st time I used Regal Van Lines, as a friend recommended them. Then I used them to move my son, and now I've used them to move my business. I would like to thank the ... Read More
199 reviews
What a phenomenal experience! The team did more than they were supposed to make sure that each aspect of the move was as stress free as possible. I have a lot of glass ja ... Read More
By far the best movers I’ve had a pleasure of working with! They made a day that should have been full of stress a smooth worry-free process. The team was also very cau ... Read More
This company was recommended by a friend, and now I know why. From the first call to the last box, everything went exactly as they promised. Booking was easy, pricing was ... Read More
I hired the movers to help me move across the country and they did everything right. I was always informed about what was happening, so I never missed any news. It was ex ... Read More
The whole time, from the first call until they said goodbye, everything fell into place. Every piece of furniture was covered and strapped down to stay safe in the car. I ... Read More
I had to relocate from a 2-bedroom apartment to a condo in another city, and I was honestly dreading the long-distance process. But this company handled everything from p ... Read More
My loft had awkward beams and tons of vintage decor, so I was sure the movers would struggle. Instead, they methodically surveyed my place before lifting a single box. Th ... Read More
Typically, I stressed a lot while moving, but these men made it seem easy. They were well-prepared, accommodating, and transparent about costs from the start. They ensure ... Read More
This company exceeded expectations and made my move easier. They loaded and unloaded my utensils, china set, and delicate décor quickly and carefully. When I couldn't fi ... Read More
We weren’t moving far, but we had a ton of oddly shaped furniture and vintage pieces that don’t handle well in transit. The movers we hired from this company didn’t ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
