Moving company in Fort Lauderdale, FL
Disastrous experience from start to finish! They misplaced several of my boxes, including one with important documents. When I called to ask about it, they said it’s “not their problem.” I can’t believe a company can be this careless!
I had to move my king-sized bed and a hefty dining table that were too large for me to handle alone, even though I was only moving a few streets away. The movers arrived with a large truck and all the necessary equipment to transport everything safely. They carefully covered the furniture with plastic wrap and blankets. They assisted me with a few small items I forgot. They ensured that the furniture was arranged exactly where I wanted it in my new house and finished everything in just a few hours. The process went really well!
My new puppy kept trying to chase their rolling tool bag with a squeaky wheel. They didn’t mind and actually petted him while loading the boxes onto the truck.
Regal Van Lines made my move so much easier than I ever imagined. From start to finish, their team was friendly, attentive, and treated my belongings like their own. I couldn't have asked for a better experience.
I was dreading hiring any moving company because of my prior experience. However, this time it felt like a completely new experience. Regal Van Lines movers arrived on time, carefully labeled each box, and even followed up to ensure I was satisfied. I'm glad I made the hire!
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
I booked Regal Van Lines to relocate a large amount of office furniture from our current workspace to a new location across town. There were cubicles, chairs, computers, and a multitude of cords that I didn't expect. The crew knew how to break things down without damaging anything and even helped label a few parts for setup later. They were organized, efficient, and easy to work with throughout the entire process.
DO NOT USE THIS COMPANY! We had a horrible experience with this company. They lied to us multiple times including misleading us on the pricing by quoting. They did not move all of our belongings. Delivery was late and only one man showed up to unload our stuff up a flight of stairs. We did not get all of our belongings and we ended up with a box that was not ours. Zero customer service as they don't return calls or emails.
Loved this company they were efficient and quick delivery 🚚!! Will definitely be using them again for future moving needs, movers were Awesome and polite.
Maria and Mike were fantastic! They ensured my moving process went well from beginning to end! Thanks again for being my moving superheroes!
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Reviews summary
Recommended based on user reviews
James and rest of the crew was fantastic from the moment they arrived to begin the packing and moving process. They were very professional, careful with everything they l ... Read More
199 reviews
I had a last-minute scheduling issue due to my job, and had to push the move back by a few hours the day before. I expected a cancellation or rescheduling fee, but they d ... Read More
I was wrong to think a long-distance transfer would go smoothly with this company. My stuff was picked up in one state and delivered two days later, as promised. While dr ... Read More
Trustworthy moving company. I received my gaming system, packed with curved TV materials. They loaded the boxes onto the truck and covered them with anti-static material, ... Read More
David and his team showed compassion during my elderly parents' move to an assisted living facility. They were patient and humble with my parents. Thomas carefully packed ... Read More
My office was filled with electronics and paperwork, so I had to move. Matthew and the team saved lives! They checked everything and helped me sort my boxes. David meticu ... Read More
I was hesitant to move my office since it seemed like a big job, but the company handled everything easily. They organized all their things by labeling them which made it ... Read More
Our move involved some heavy furniture, including a solid wood dining table. The crew wrapped it well, and it arrived without a single scratch. We can’t thank them enou ... Read More
Our 2-bedroom move took about 9 hours, which was right in line with what they estimated. Nothing was missing or damaged too. 10/10 service!
William helped me unload the kitchen and set up the spice rack in the new place. He joked, “This is where the magic happens!” The move was joyful thanks to the little ... Read More
We moved during a heatwave, which was not ideal, but you wouldn’t have known it from the movers’ energy. They showed up early with all the necessary gear and powered ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
